Inside Sales Representative

Job Description

Job Description

Essential job functions and responsibilities

Qualify or disqualify software sales leads

Manage inbound sales leads. Includes fielding calls, following up on web inquires, qualifying leads and setting up opportunities

Daily outbound calling to leads from partners

Assisting Prospects in executing the Vertex sales process

Understand primary business issues of prospective organizations and how individuals and/or departments within the organization are impacted.

Display a knowledge and understanding of Vertex’s products, services, vendor relationships and interfaces to a level that enables the rep to identify if Vertex has an offering for a given prospect.

Outbound calling to VARS and potential Partners from Web Inquires

Coordinate with partner reps to ensure communication and status of leads.

Maintain accurate and current information regarding the status of each client contact and sales opportunity in Vertex’s CRM system (SFDC).

Work with Sales and Marketing to develop follow-up programs for marketing campaigns, trade shows and various promotional activities as needed.

Participate in other projects or duties.

Supervisory responsibilities

N/A

Knowledge, skills and abilities

Excellent communication and organizational skills required.

Knowledge of Vertex products, taxation, hardware, and software terminology and/or SFDC knowledge a plus.

Strong interpersonal, organizational, time management, negotiating, closing, decision making, presentation, oral and written communications skills.

Strong phone skills, exceptional listening skills, and above average problem-solving skills

Experience leveraging social media tools to prospect for new business

Strong ability to work with a team and an ability to learn and adapt quickly

Ability to serve as a trusted advisor to clients

Ability to articulate the Vertex value proposition clearly and to listen actively to clients to identify and prioritize client needs

Proficiency in Microsoft Office Packages.

Ability to listen and understand information and communicate the same.

Must possess good organizational skills.

Must be results oriented, customer focused, and exhibit good interpersonal skills.

English fluency required. May require fluency in language of local market(s).

Proficiency in Microsoft office packages

Education and training

Bachelor’s Degree, preferably in Business, Marketing, or a related field.

Six (6) years of sales experience

Prior experience in a sales quota environment preferred

Or equivalent combination of education and/or experience

Other Qualifications

The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.

• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don’t spend hours when minutes are enough.
• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.

Comments

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

- Pay Transparency Statement

US Base Salary Range: $47,300.00 - $61,500.00

Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.

In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.

Learn more about

Life at Vertex

and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.

• _In no case will your pay fall below applicable local minimum wage requirements_.