Customer Service Agent

hace 1 semana

Panama Unifeeder AS A tiempo completo

**Panama City, Panama**:
Are you a customer-focused problem solver who is ready to embark on a journey of growth? If so, we have an exciting opportunity for you.
Unifeeder is looking for Customer Service Agents to join our recently established office in Panama.

**Embark on an exciting journey with us**

Unifeeder Group is a global logistics company with over 150 vessels, transporting 5.5 million containers annually. Our efficient and sustainable transport solutions simplify supply chain management for our customers, allowing them to focus on their core business.

We have recently established services in the Americas and with continued growth aspirations and ambitions of becoming the market leader within our field in Americas, we are searching for colleagues to join this exciting journey with us.

Our aim is to deliver best in class Customer Service and to be our customer’s preferred feeder operator in the region. Your role will be to efficiently and proactively take care of our customers and their cargo, moving in and out of the region.

**What we offer**

You will join our recently established office in Panama and a team which will initially consist of approx. 6 people. You will also be working closely together with colleagues located at our office in Aarhus, Denmark as well as departments across the Unifeeder Group.

The work environment is characterized by an entrepreneurial spirit and a dynamic workplace where deadlines and schedules dictate a high-speed execution. To secure high quality we are determined to stay structured and committed in our work effort across geographies, terminals and vessels.

Joining a rapidly developing business, you will quickly see the impact of your results while shaping the business.

**Your areas of responsibility will be**:

- Proactive customer service and booking management in day-to-day cargo execution.
- Day-to-day contact with our regional customers and customer visits.
- Actively seek good customer relations, living our company values.
- Focus on keeping deadlines, always with an eye on details securing best in class service delivery while keeping cost impact of decisions in sight.
- Be part of driving continuous improvement, in the department and across the business seeking constant improvements in everything we do.

**What about you?**

We imagine that you have a few years’ experience from the container shipping industry. You find it exiting to work in an ever-changing environment at a high pace, where our customers’ needs, productivity and optimization are to be combined. You enjoy building relationships and are a good communicator.

**Furthermore,**
- You respect deadlines and have a sense of urgency and quality.
- You are motivated by achieving results and deliver best in class performance.
- You speak Spanish as well as English fluently.
- Due to local legislation, you must be a national or legal resident of the country of assignment.
- You hold a driver's license (B / car).

Are you our new colleague?

  • Customer Service

    hace 2 semanas

    Panama Insurance Supermarket Inc. A tiempo completo

    ONLINE CUSTOMER SERVICE AGENT(CALL CENTER) Remote (FULL TIME) Job Overview We have over 13 years in the Insurance market in Canada & USA and we are looking for Customer Service Agents to provide administrative support to our team while working remotely. You will perform various administrative tasks, including answering calls, scheduling meetings. For this...

  • Customer Service Agent with English

    hace 1 semana

    Panama Holliston LLC A tiempo completo

    Customer Service Agent - Remote in Lima, Peru We are a US holding - a leader in the têxtile industry offering fabrics, luxurious furnishings, and ground-breaking design. The company prides itself on its well-merchandised collections, supported by a global network of showrooms, outstanding customer service specialists and a state-of-the-art distribution...

  • Evening Customer Service Agent

    hace 2 semanas

    Panama International Call Center Services A tiempo completo

    We are looking for Customer Service Agents! 2 Days OFF! Advanced English is a must. Fast typing skills. It's for an Evening shift. Send us your CV

  • Customer Service Representative

    hace 2 semanas

    Panama Center Source A tiempo completo

    **Key Role Responsibilities**: - Provide helpful customer service by identifying customer needs, resolving customer concerns and processing customer transactions efficiently. - Consistently provide accurate, clearly-communicated information in order to achieve First Contact Resolution (FCR). - Offer exceptional and proactive customer service in alignment...

  • Customer Support Agent

    hace 2 semanas

    Panama Management Support Group A tiempo completo

    Management Support Group is a Panamanian business that provides back office and customer service support to renowned American companies that specialize in the area of health insurance. We are currently looking for career-minded individuals, who are eager to start or continue their careers in a professional office environment. This position includes...

  • Agent

    hace 7 días

    Panama Iqor A tiempo completo

    **Job Summary**: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller....

  • Dsr Manager

    hace 2 semanas

    Panama Medline Panamá A tiempo completo

    StartFragment Job Description Manage a team responsible for providing dedicated customer service support to both customers and international sales representatives. Provide analysis of business and sales results to support international markets. Responsibilities Review International financials and identify figures which are not expected / aligned with...

  • Customer Service Supervisor Inglés Avanzado

    hace 7 días

    Panama Center Source Ops S.A. A tiempo completo

    What youll achieveAs a Customer Service Supervisor, you will be responsible for driving results and develop strategies that will keep your team focus on providing exceptional customer experience. You will lead efficiently the business and proactively look for improvement opportunities. As an inspiring leader you will be responsible for personal management of...

  • Customer Service Representative

    hace 1 semana

    Panama Humanity A tiempo completo

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Logistics and Customer Service Specialist

    hace 1 semana

    Panama ECCO A tiempo completo

    ***At ECCO we believe true passion is essential to making great shoes. This role plays a key part in the journey of ECCO's brand development, support and continuous improvement within Latin America markets.** *** The **Logistics & Customer Service Specialist **will guarantee the correct development of logistics and customer service processes for regional...