Customer Service Agent with English

hace 1 semana

Panama Holliston LLC A tiempo completo

Customer Service Agent - Remote in Lima, Peru

We are a US holding - a leader in the têxtile industry offering fabrics, luxurious furnishings, and ground-breaking design. The company prides itself on its well-merchandised collections, supported by a global network of showrooms, outstanding customer service specialists and a state-of-the-art distribution center. All unified with their shared vision of a more beautiful world, a world filled with color.
If you want to be part of an international company and want to help us grow the outstanding support team,
If you feel that your skill set matches our requirements, then we will be delighted to have you on board.
Excellent command of English is a must - both verbal and written (B2 to C1 level)
Prior customer service experience (sales and/or phone)
Experience with CRM will be considered as an advantage*
A positive and energetic personality and excellent communication
Dedicated team player
Ability to multi-task and comply with deadlines and high priorities
Excellent attention to detail and follow-through skills
Able to work independently and problem solve when necessary
Excellent attendance and punctuality
Computer literacy

Your daily tasks:
Social media monitoring and messaging
Grow customer base, locating new customers
Perform outbound calls to attract new clients
Provide feedback and ideas internally to improve the customer experience and increase sales
Proactively follow up with new and existing clients
Perform other duties as assigned
What do we offer:
Opportunities to work remotely in our young and energetic international team
Career growth opportunities
Friendly working environment
8-hour working day - day shift

Working place: Home-based, preferably in Lima, Peru.

**Job Types**: Full-time, Permanent

Pay: From B/.550.00 per month

Application Question(s):

- Where are you located?
**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (required)

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