Customer Support Agent
hace 1 semana
**Nuestro Customer Support Agent debe**:
- Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._
- Tener conocimientos contables y/o administrativos.
- Estar orientado al servicio al cliente y a la solución de problemas.
- Tener facilidad para transmitir conocimientos a los clientes.
- Poder mantener el flujo de comunicación con los clientes tanto vía telefónica como escrita.
**Día día del Customer Support Agent**:
- Atender las incidencias y solicitudes asignadas de los clientes.
- Dar seguimiento diario de los avances de cada solicitud y llevar a cabo las actividades pactadas con el cliente.
- Realizar pruebas, investigar y dar solución a las actividades y tareas asignadas.
- Canalizar los requerimientos y solicitudes a los departamentos correspondientes en caso de que sea requerido.
- Prestar apoyo a compañeros y/o otros departamentos cuando sea requerido.
**Conocimiento deseable más no indispensable**:
- Experiência en el uso de Windows Server (Nível Básico).
- Conocimiento de Redes.
- Nível básico de uso de lenguaje SQL.
**Top 5 ADN de este Customer Support Agent**:
+ Eficiencia + Comunicatividad + Team Player + Pensamiento Lógico + Adaptabilidad
-
Customer Support Agent
hace 3 semanas
Panama Management Support Group A tiempo completoManagement Support Group is a Panamanian business that provides back office and customer service support to renowned American companies that specialize in the area of health insurance. We are currently looking for career-minded individuals, who are eager to start or continue their careers in a professional office environment. This position includes...
-
Customer Support Agent
hace 1 semana
Panama Capital Recruit A tiempo completo**About the Company**: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team...
-
Portuguese Customer Support Agent
hace 3 semanas
Panama Brainrocket A tiempo completoDue to the growing demand within our operational activity, we are currently looking for Customer Support Agent to join, on a full-time basis, our Lacias Panama Team. **Requirements**: - Excellent written and verbal Portuguese and English skills - Experience working with customer support - Analytical skills - Ability to work in multitasking...
-
Customer Service Agent
hace 5 días
Panama Unifeeder A tiempo completoAbout the company Unifeeder Group is a global logistics company with over 150 vessels, transporting 5.5 million containers annually. Their efficient and sustainable transport solutions simplify supply chain management for their customers, allowing them to focus on their core business. They have recently established services in the Americas and aspire to...
-
Customer Support Engineer
hace 4 semanas
Panama Malvern Panalytical Ltd A tiempo completolocationsHome Working, DEAustria_Home_Working, ATtime typeFull timeposted onPosted 19 Days Agojob requisition id9374JOB DESCRIPTIONORG: CUSTOMER SUPPORT_______________________________ROLE: CUSTOMER SUPPORT ENGINEERMAIN PURPOSE OF THE WORK: The service engineer becomes an expert in service, maintenance and installation.By bringing technical knowledge to...
-
Customer Support Engineer
hace 1 semana
Panama Malvern Panalytical Ltd A tiempo completolocationsHome Working, DEAustria_Home_Working, ATtime typeFull timeposted onPosted 19 Days Agojob requisition id9374JOB DESCRIPTIONORG: CUSTOMER SUPPORT_______________________________ROLE: CUSTOMER SUPPORT ENGINEERMAIN PURPOSE OF THE WORK: The service engineer becomes an expert in service, maintenance and installation.By bringing technical knowledge to...
-
Customer Support Representative
hace 4 semanas
Panama Pole Star Global A tiempo completo**About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...
-
Customer Support Representative
hace 7 días
Panama Pole Star Global A tiempo completo**About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...
-
Customer Support Representative
hace 1 día
Panama Pole Star Global A tiempo completo**About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...
-
Customer Support Representative
hace 4 semanas
Panama Pole Star Global A tiempo completo**This is a Hybrid role requiring 2/3 days per week in the office (We are based in the City of Knowledge area)** **About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation -...
-
Customer Support Representative
hace 1 día
Panama Pole Star Global A tiempo completo**This is a shift based role in which 50% of your time will be spent working nights.** **The current shift pattern**: 3 weeks of daytime working followed by 3 weeks of nighttime working on rotation. This will be on a 3 days on and 3 days off basis. **About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and...
-
Customer Service Representative English Speakers
hace 4 semanas
Panama Management Support Group, S.A. A tiempo completoWe are looking for careerminded individuals, who are eager to start or continue their careers in a professional office environment. This position entails qualifying leads, through brief outbound calls, and sending them to the appropriate next step in the process.Basic tasks Acknowledging customer and making sure you are speaking with the correct person....
-
Customer Service Representative English Speakers
hace 3 horas
Panama Management Support Group, S.A. A tiempo completoWe are looking for careerminded individuals, who are eager to start or continue their careers in a professional office environment. This position entails qualifying leads, through brief outbound calls, and sending them to the appropriate next step in the process.Basic tasks Acknowledging customer and making sure you are speaking with the correct person....
-
Customer Support
hace 4 días
Panama Community Phone A tiempo completo**Community Phone**: - remote first and always_ At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before. Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex...
-
Customer Support Team Lead
hace 7 días
Panama Uber A tiempo completo**About the Role** The Greenlight Team Lead will support the day-to-day operations of local in-person of our driver-partner and couriers support locations. In this role, you will be mentoring and leading a team on how to best build our Uber’s relationship with driver-partners, support their operational needs, and guide the daily operations of the...
-
Customer Service Agent
hace 1 día
Panama Center Source Ops S.A. A tiempo completoRequerimientos - Educación mínima: Educación Básica Primaria1 año de experiênciaIdiomas: Inglés Palabras clave: servicio, representante, demostrador, feriante, viajante, representative, agente
-
Customer Support Representative Us Travel Tech..
hace 3 semanas
Panama Prometeo Talent A tiempo completo**About the company**: **RoverPass **is a startup focusing on the campground and RV park industry. They provide campgrounds and RV parks with a property management system and marketing services to help drive them more business. We are a small team and require a hands-on and hungry approach **About the position**: The **customer support representative**...
-
First Line Support Tech Agent
hace 4 semanas
Panama International School of Panama A tiempo completo**Position Summary**: First Line Support Tech Agent's responsibilities are to attend assigned tickets on campus or at the main Tech office through the helpdesk ticketing dispatch center. First Line Support Tech Agent assists end users who are experiencing issues with the daily use of their end-user devices like laptops, Macbooks, iPads, phones, or...
-
First Line Support Tech Agent
hace 1 semana
Panama The International School of Panama A tiempo completo**Position Summary**: First Line Support Tech Agent's responsibilities are to attend assigned tickets on campus or at the main Tech office through the helpdesk ticketing dispatch center. First Line Support Tech Agent assists end users who are experiencing issues with the daily use of their end-user devices like laptops, Macbooks, iPads, phones, or...
-
First Line Support Tech Agent
hace 3 días
Panama International School Of Panama A tiempo completoISP is a non-profit, student-centered, independent school, inspiring lifelong learners for a future without borders. We are recognized as a leader in international education, offering world-class opportunities for students since 3 years old at Early Childhood Center to 12th grade.The International School of Panama operates under the license of the Ministry...