Customer Support Agent

hace 4 días


Panama Capital Recruit A tiempo completo

**About the Company**: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Agent. This role involves providing exceptional customer service, resolving client inquiries, and supporting our users in maximizing the benefits of our SaaS products.

**Feedback Collection**: Gather customer feedback and collaborate with the product team to enhance user experience. Documentation: Accurately document customer interactions and resolutions in the CRM system. Training and Support: Assist in creating training materials and guides for users. Requirements: Education: High school diploma or equivalent; further education or certification in customer service is a plus.

**Experience**: Minimum of 1-2 years in customer support, preferably in a SaaS or technology-related field. Language Skills: Fluency in English (both verbal and written) is essential. Technical Proficiency: Familiarity with CRM systems and practices; comfortable with technology and learning new software. Communication Skills: Excellent communication and interpersonal skills.

**Problem-Solving**: Strong problem-solving skills and attention to detail. Availability: Willingness to work in shifts to cover different time zones.


  • Customer Support Agent

    hace 4 días


    Panama TopManage A tiempo completo

    **Nuestro Customer Support Agent debe**: - Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._ - Tener conocimientos contables y/o administrativos. - Estar orientado al servicio al cliente y a la solución de problemas. - Tener facilidad para transmitir conocimientos a los...

  • Customer Support Agent

    hace 2 semanas


    Panama Management Support Group A tiempo completo

    Management Support Group is a Panamanian business that provides back office and customer service support to renowned American companies that specialize in the area of health insurance. We are currently looking for career-minded individuals, who are eager to start or continue their careers in a professional office environment. This position includes...


  • Panama Brainrocket A tiempo completo

    Due to the growing demand within our operational activity, we are currently looking for Customer Support Agent to join, on a full-time basis, our Lacias Panama Team. **Requirements**: - Excellent written and verbal Portuguese and English skills - Experience working with customer support - Analytical skills - Ability to work in multitasking...

  • Customer Service Agent

    hace 4 semanas


    Panama Unifeeder A tiempo completo

    About the company Unifeeder Group is a global logistics company with over 150 vessels, transporting 5.5 million containers annually. Their efficient and sustainable transport solutions simplify supply chain management for their customers, allowing them to focus on their core business. They have recently established services in the Americas and aspire to...

  • Customer Support Engineer

    hace 3 semanas


    Panama Malvern Panalytical Ltd A tiempo completo

    locationsHome Working, DEAustria_Home_Working, ATtime typeFull timeposted onPosted 19 Days Agojob requisition id9374JOB DESCRIPTIONORG: CUSTOMER SUPPORT_______________________________ROLE: CUSTOMER SUPPORT ENGINEERMAIN PURPOSE OF THE WORK: The service engineer becomes an expert in service, maintenance and installation.By bringing technical knowledge to...


  • Panama Malvern Panalytical Ltd A tiempo completo

    locationsHome Working, DEAustria_Home_Working, ATtime typeFull timeposted onPosted 19 Days Agojob requisition id9374JOB DESCRIPTIONORG: CUSTOMER SUPPORT_______________________________ROLE: CUSTOMER SUPPORT ENGINEERMAIN PURPOSE OF THE WORK: The service engineer becomes an expert in service, maintenance and installation.By bringing technical knowledge to...


  • Panama Pole Star Global A tiempo completo

    **About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...


  • Panama Pole Star Global A tiempo completo

    **About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...


  • Panama Pole Star Global A tiempo completo

    **About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...


  • Panama Management Support Group, S.A. A tiempo completo

    We are looking for careerminded individuals, who are eager to start or continue their careers in a professional office environment. This position entails qualifying leads, through brief outbound calls, and sending them to the appropriate next step in the process.Basic tasks Acknowledging customer and making sure you are speaking with the correct person....


  • Panama Pole Star Global A tiempo completo

    **This is a Hybrid role requiring 2/3 days per week in the office (We are based in the City of Knowledge area)** **About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation -...


  • Panama Uber A tiempo completo

    **About the Role** The Greenlight Team Lead will support the day-to-day operations of local in-person of our driver-partner and couriers support locations. In this role, you will be mentoring and leading a team on how to best build our Uber’s relationship with driver-partners, support their operational needs, and guide the daily operations of the...


  • Panama Prometeo Talent A tiempo completo

    **About the company**: **RoverPass **is a startup focusing on the campground and RV park industry. They provide campgrounds and RV parks with a property management system and marketing services to help drive them more business. We are a small team and require a hands-on and hungry approach **About the position**: The **customer support representative**...


  • Panama International School of Panama A tiempo completo

    **Position Summary**: First Line Support Tech Agent's responsibilities are to attend assigned tickets on campus or at the main Tech office through the helpdesk ticketing dispatch center. First Line Support Tech Agent assists end users who are experiencing issues with the daily use of their end-user devices like laptops, Macbooks, iPads, phones, or...


  • Panama The International School of Panama A tiempo completo

    **Position Summary**: First Line Support Tech Agent's responsibilities are to attend assigned tickets on campus or at the main Tech office through the helpdesk ticketing dispatch center. First Line Support Tech Agent assists end users who are experiencing issues with the daily use of their end-user devices like laptops, Macbooks, iPads, phones, or...


  • Panama The International School Of Panama A tiempo completo

    **Position Summary**: First Line Support Tech Agent's responsibilities are to attend assigned tickets on campus or at the main Tech office through the helpdesk ticketing dispatch center. First Line Support Tech Agent assists end users who are experiencing issues with the daily use of their end-user devices like laptops, Macbooks, iPads, phones, or...


  • Panama The International School Of Panama A tiempo completo

    **Position Summary**: First Line Support Tech Agent's responsibilities are to attend assigned tickets on campus or at the main Tech office through the helpdesk ticketing dispatch center. First Line Support Tech Agent assists end users who are experiencing issues with the daily use of their end-user devices like laptops, Macbooks, iPads, phones, or...


  • Panama Philips A tiempo completo

    **Job Title**: Collections Assistant, Customer Support Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully...


  • Panama ABB A tiempo completo

    **CustCustomer Support Specialist - Sales Support**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Agent

    hace 3 semanas


    Panama Iqor A tiempo completo

    **Job Summary**: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller....