Office Manager

hace 3 días

Panamá Provincia de Panamá, Panamá Sagan A tiempo completo

**Job Title**: Office Manager Location: Remote (PST Time zone) Salary Range: up to 3500 USD Work Schedule: Monday - Friday, 7:00 AM to 5:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.
Discover a world of career possibilities with Sagan.
**About the Company**: Sagan represents a rapidly growing cleaning business specializing in services such as window cleaning, roof cleaning, pressure washing, and more.
The team prides itself on delivering exceptional care and building strong customer relationships while scaling its operations to meet increasing demand.
**Position Overview**: The Office Manager will play a critical role in the day-to-day operations of the business, providing support in customer service, sales, scheduling, and general administrative tasks.
Provide service quotes, follow up to convert leads, and address customer concerns with empathy.
**Scheduling & Dispatching**: Optimize and manage technician schedules and routes.
Serve as the communication hub between field technicians and office operations.
**Administrative Support**: Maintain accurate records in the CRM system and prepare daily performance reports.
Manage rescheduling, cancellations, and exceptions effectively.
**Cross-Training & Collaboration**: Master all aspects of quoting, sales, and scheduling to ensure operational continuity during busy periods.
Collaborate with team members for seamless task management.
**Process Improvement**: Identify and propose solutions to streamline operations and improve customer satisfaction.

**Qualifications**: Previous experience in customer service, office administration, or scheduling.
Exceptional communication skills in English, both written and verbal.
Strong organizational and multitasking abilities.
Remote work experience is a plus.
**Nice-to-Haves**: Experience in a home service business.
Familiarity with process optimization and documentation.
Why Join Us?
Work remotely from anywhere in the world.
Be part of a dynamic and growing team.
Competitive compensation and opportunities for growth.

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