Onboarding Assistant

**Job Title**: Onboarding Assistant Location: Remote (EST Time zone) Salary Range: up to 900 USD Work Schedule: Monday - Friday, 1:00 PM to 10:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.
Discover a world of career possibilities with Sagan.
**About the Company**: We represent a company that eliminates transportation barriers to help children succeed by mobilizing compassionate adults eager to make a positive impact.
Our drivers transport school-age students experiencing homelessness, living in foster care, or managing mental or emotional special needs situations where traditional school buses may not be the best fit.
We step in by matching each student with a part-time driver who ensures they get to and from school safely each day.
Many of our drivers are current or former teachers, nurses, caregivers, nannies, parents, grandparents, and social service professionals dedicated to being a positive influence in a child's life.
**Position Overview**: The Onboarding Assistant will be a key part of the onboarding process, ensuring new hires are well-supported and prepared for their roles.
**Key Responsibilities**: Follow up with new hires to encourage scheduling and attendance at orientation sessions.
Review and confirm the accuracy of pre-orientation surveys.
Answer a high volume of incoming phone calls.
Maintain confidentiality and accuracy while handling sensitive data.
Perform additional tasks as assigned to support the onboarding process.

**Qualifications**: Minimum 1 year of full-time remote work experience (hybrid or temporary COVID-related remote work does not qualify).
Proven experience handling high volumes of phone calls (at least 1 year).
High school diploma or GED equivalent.
Proficiency in English (reading, writing, and speaking).
**Must be at least 18 years old and have**: > A reliable computer with a camera and microphone.
- Stable internet connection (minimum 15 Mbps).
**Skills and Attributes**: Persistent, organized, and detail-oriented.
Comfortable with repetitive tasks and a fast-paced environment.
Results-driven and eager to exceed performance metrics.
**Tools and Software**: Familiarity with Zoom and Google Suite (or equivalent).
**What's in it for you**: PTO (Minimum 120 hours per year)