Customer Service Representative

hace 1 día

Panama Center Source A tiempo completo

Center Source is the world’s first Business Process Outsourcing (BPO) firm, specializing in Bitcoin payment support. Companies large and small are increasingly offering consumers cryptocurrency as a payment option. Center Source delivers world class support for all phases of the cryptocurrency payment value chain. We are looking for Customer Service professionals to manage customer queries and complaints.

What you ´ll achieve
As a Customer Service associate you will be able to solve customer questions and complaints by acting as the trusted advisor; you will be the voice of the customer. Through calls you will need to record all our customers interactions provide accurate, valid, and complete information by using the right methods. Your focus will be on delivering a positive customer experience and build customers trust during each interaction.

**Essential Requirements**:

- Ability to read, write and speak English.
- Comfortable using computers.
- Flexible to work in different shifts, adapt to changes and work in a fast-paced environment.
- Be able to handle higher contacts during the peak seasons.
- Solves problems for customers with challenging expectations (often escalated or irate).
- Ability to multi-task, prioritize, and manage time effectively.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Meet KPI metrics the organization requires.

  • Customer Service Representative

    hace 1 semana

    Panama Tetra Pak A tiempo completo

    **What you will doAs a Customer Service Representative you will**: Monitor order fulfillment of packaging material and additional material. Manage all steps of Order Fulfillment Packaging Material operations: management, design, administration, invoicing, claim administration, logistics. Create synergy with internal functions like planning, logistics,...

  • Customer Service

    hace 1 semana

    Panama Global Resort Options A tiempo completo

    **Job Title**: Customer Service Representative Working Hours: Monday to Friday9:00 am - 5:00 pmJob Requirements: -6 months to 1 year of customer service experience-Fluent in both English and Spanish-Proficient in navigating Apple product systems-Ability to build and maintain strong customer relationshipsResponsibilities: As a Customer Service Representative...

  • Customer Service Representative

    hace 1 semana

    Panama Center Source A tiempo completo

    **Key Role Responsibilities**: - Provide helpful customer service by identifying customer needs, resolving customer concerns and processing customer transactions efficiently. - Consistently provide accurate, clearly-communicated information in order to achieve First Contact Resolution (FCR). - Offer exceptional and proactive customer service in alignment...

  • Customer Service Representative

    hace 5 horas

    Panama City, Colón Support Services Group A tiempo completo

    Support Services Group is seeking enthusiastic and dedicated customer service agents to join our onsite team that supports a renowned healthcare organization. The ideal candidate will provide outstanding service, address customer inquiries, and resolve issues professionally and efficiently. This is a full-time, onsite position located in Colón, Panama. Key...

  • Customer Representative Agent

    hace 3 horas

    Panama City Getaway Travel Agency A tiempo completo

    About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to...

  • Customer Service Representative

    hace 3 días

    Panama INSIGNIA RESOURCES PANAMA S.A. A tiempo completo

    We are seeking dedicated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will play a pivotal role in ensuring our customers have a positive experience and receive exceptional support. If you have excellent communication skills, a passion for helping others, and a strong attention to detail, we’d love...

  • Customer Service Representative

    hace 1 día

    Panama Binance A tiempo completo

    Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...

  • Dsr Manager

    hace 5 días

    Panama Medline Panamá A tiempo completo

    StartFragment Job Description Manage a team responsible for providing dedicated customer service support to both customers and international sales representatives. Provide analysis of business and sales results to support international markets. Responsibilities Review International financials and identify figures which are not expected / aligned with...

  • Customer Service Representative

    hace 2 semanas

    Panama INSIGNIA RESOURCES PANAMA S.A. A tiempo completo

    **Requisitos**: Excellent English speaking and writing abilities. (Advanced/Fluent) Excellent customer service skills. Maintain regular and reliable attendance. Organized and detail oriented. Action oriented and self-disciplined. Beneficios Paid Health and Life Insurance Perfect Attendance Bonus (Paid Monthly)

  • Customer Service Representative

    hace 2 semanas

    Panama Binance A tiempo completo

    Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...