Customer Service Agent

hace 6 días


Panamá, Panamá Hotel El Panamá A tiempo completo

Funciones del Puesto
Gestionar de manera eficaz y adecuada la reserva, la llegada y la salida del Huésped, siendo la imagen del Hotel, al tener el primer contacto con el cliente, transportándolos a vivir una experiência única en nuestras instalaciones.
Requisitos del Puesto
- Dominio avanzado del inglés (indispensable conversacional). Otros idiomas son un plus.
- Estar cursando o graduado de carrera técnica en las áreas administrativas, turismo, hotelería o afines.
- Tener disponibilidad para laborar turnos rotativos.
- Competencias indispensables: Buena actitud, capacidad de trabajar en equipo, empatía, orientación al cliente, puntualidad, buena presentación personal y amabilidad.

Experiência Deseada
- Experiência mínima de 2 años (en adelante) en recepción (front desk) en el mercado hotelero.
- Conocimiento en el manejo de sistemas operativos hoteleros, de preferencia OPERA.



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