Front Desk Agent
hace 7 días
Description Who we areOur Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.ResponsibilitiesResponsible for communicating the different Tours & Travel products and services during the check in process Ensure all guests are aware of the different spaces in Selina (common kitchen, F&B, cinema room, library, cafe/club, Retail Shop, Tours & Travel desk, Wellness Deck, Surf Ranch - when relevant-) Responsible for selling all Tours & Travel products (Retail, Tours and Transportation, Rentals, Wellness, Surf and Education)Responsible for recording Tours & travel sales in systems, Rezdy and Winks. Responsible with supporting guests in case of any question/concern needed regarding an T&T product Manage receptionists tasks on the night shift Process all guest check-ins and early check outsReview receptionists' reports Obtain clean and organized reception Accounting reports as required Ensure to complete the logbook Check all the Complete Registration Cards to make sure to have all the Id´s and personal information of our arrival guests Perform adjustments and corrections and rectify all PMS problems that occur during night shiftVerify that all registered guests have the payment applied correctly in the PMS Prepare of End of day procedureMake sure that all the arrivals for the following day are already assigned Prepare all the Registration Cards, Selina Bracelets and keys for the arrivals of the next day Check all accounts of guests who check out the next day ? Responsible for a cash float throughout your shift and ensuring all floats balance correctly at the end of shift Ensure standards of customer service Ensure the good conditions of reception equipment Must be able to perform the full night audit if needed Act as manager on duty for the hostel in the absence of theManagement Team dealing with complaints, problem solving, disturbances, special requests and any other issues that may happenIn case on Events or Parties, is mandatory of coordinate all the security teamDirect and oversee all hotel operations during the night shift to ensure guest satisfaction and safetyRequirements (language, years of experience, area of experience, specific knowledge)1-2 years of experience in receptionTeam managementBilingualKnowledge of PMS systemTourism /Hotel management backgroundAdditional information: Selina is committed to being an inclusive workplace where diversity in all its forms is celebrated.
We make employment decisions without regard to race, religious creed, colour, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.
-
Front Desk
hace 4 días
Panama The Lab Panama A tiempo completoRecepcionista/Front Desk En The Lab, reconocemos la importancia crucial del primer contacto con nuestros valiosos clientes. Nuestro Front Desk, o recepción, desempeña un papel fundamental como el punto de entrada para todas las interacciones telefónicas y en persona con nuestros clientes. Es el primer rostro sonriente que se encuentra con ellos y la...
-
Front Desk Manager
hace 6 días
Panama Marriott International, Inc A tiempo completo**Job Number** 24106516 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Panama City Hotel, Via Espana & Ricardo Arias Street, Panama, Panama, Panama VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...
-
Front Desk Agent Lisbon, Portugal
hace 7 días
Panama Selina A tiempo completoDescription Who we areOur Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.What the role isYou are a person who can be assigned...
-
Front Desk Agent Miami, Florida
hace 7 días
Panama Selina A tiempo completoDescription Who we areOur Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.ResponsibilitiesResponsible for communicating the...
-
Front Desk Agent
hace 6 días
Panama Selina A tiempo completoDescription Who we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. What the role isYou are a person who can be assigned...
-
Front Desk Agent Búzios, Rio de Janeiro
hace 3 días
Panama Selina A tiempo completoDescription Who we areOur Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.ResponsibilitiesResponsible for communicating the...
-
Front Desk Agent Washington Dc, Washington
hace 7 días
Panama Selina A tiempo completoDescription Who we areOur Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.ResponsibilitiesResponsible for communicating the...
-
Front Desk Lead Berlin, Germany
hace 3 días
Panama Selina A tiempo completoDescription Wer wir sindUnsere Mission ist es, authentische und sinnvolle Verbindungen zu inspirieren.Selina wurde aus dem Wunsch heraus geboren, den nomadischen Lebensstil zu zelebrieren: die schönsten Orte unseres Planeten zu erleben, eine Gemeinschaft aufzubauen, mit Einheimischen und Mitreisenden in Kontakt zu treten, zu arbeiten und neue Abenteuer zu...
-
Front Desk Agent Dakhla, Dakhla-oued Ed Dahab
hace 6 días
Panama Selina A tiempo completoDescription Who we areOur Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.ResponsibilitiesResponsible for communicating the...
-
Front Desk Lead Washington Dc, Washington
hace 3 días
Panama Selina A tiempo completoDescription Who we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. The Selina ecosystem consists of Hospitality, Food &...
