Cloud Solution Architecture

hace 3 días

Panamá, Panamá Microsoft Corporation A tiempo completo

**Responsibilities**:
Customer Centricity
- Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers and partners, by leveraging M365 Enterprise Services (Teams Phone, Rooms, Devices) expertise to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes
- Customer/Partner Insights: Provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.

Business Impact
- Contributes to increase in consumption (through success engagements and/or support delivery) and aligns with Account Team members on customer priorities to drive growth in consumption. Creates opportunities to expand or accelerate cloud consumption (including through cloud-related managed intellectual property [MIP]) and leads these customer conversations. Coaches others on successful contributions to cloud consumption.
- Proactively uses knowledge of the products, services, and value propositions of Microsoft and its competitors in customer/partner conversations to identify opportunities to renew/grow Microsoft contracts. Embraces and creates opportunities for learning and readiness around the upsell processes. Builds and refines skills through initiatives (e.g., sales immersion, customer-facing skills), as appropriate. Coaches others on upselling and tracking impact.

Technical Leadership
- Independently identifies and anticipates issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices. Identifies common themes across customers. Collaborates with customers/partners and internal stakeholders (e.g., Account Team members, Product Groups) to define success and future course of action. Role models operational excellence through compliance to established processes and supporting organizational priorities through compliance (e.g., expense policies, labor logging, data protection policies/standards, standards of business conduct, tools, and processes). Provides input/insights for improvement.

Other
- Embody our culture and values

**Qualifications**:
Required/Minimum Qualifications
- Bachelor's Degree in Computer Science, Engineering, Business, or related field AND 4+ years experience in information technology (IT) consulting/support, systems administration, network operations, software development/support, or related field
- OR equivalent experience
- 5+ years of experience in Unified Communications, Telephony, customer support, customer success management or technical discipline preferred.
- Technical experience with design, configuration and implementation of infrastructure in Microsoft Teams Meetings, Phone System, Direct Routing, Devices supporting Meeting Rooms Solutions (Microsoft Surface Hub & OEM Devices) and Calling, interoperability with 3rd party Meetings & Phone System solutions and management required.
- Knowledge of benefits of Teams vs Zoom, Webex and other competitor products and business offerings
- Understand the business transformation, and quickly pivot to how Teams can accelerate and enable that transformation
- Proven ability to map the customer’s business process and needs to product capability and solution areas.
- Ability to Influence key executives and stakeholders within a customer
- Ability to work in an incubation style set up, contribute to the overall strategy and work independently.
- Desire and ability to grow and shift technical skills and aptitude as solutions evolve.

Additional or Preferred Qualifications
- Master's Degree in Computer Science, Engineering, Business, or related field AND 4+ years experience in information technology (IT) consulting/support, systems administration, network operations, software development/support, or related field
- OR equivalent experience.
- Technical certification in Cloud (e.g., Microsoft, Amazon Web Services [AWS], Google, Voice certifications).
- Unified communications/Telephony industry certifications
- 4+ years experience working in a customer-facing role (e.g., internal and/or external).

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Cloud Engineer

    hace 3 semanas

    Panamá, Provincia de Panamá, Panamá Decision Management Solutions A tiempo completo

    **Job description** **Job Overview**: **Key Responsibilities**: - Collaborate with cross-functional teams to understand business requirements and translate them into scalable cloud solutions. - Design, deploy, and manage cloud-based infrastructure using platforms such as [mention specific cloud platforms, e.g., AWS, Azure, Google Cloud]. - Implement...

  • System Administrator(Microsoft 365 Solution

    hace 3 semanas

    Panamá, Panamá FullStack Labs A tiempo completo

    FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software...

  • Presales Consultant Aws

    hace 4 días

    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a...

  • Salesforce Sales Cloud Developer

    hace 3 semanas

    Panamá, Provincia de Panamá, Panamá BairesDev A tiempo completo

    At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. We are looking for...

  • Portfolio Business Development Executive Aws

    hace 4 días

    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a...

  • Engineering Manager,

    hace 3 semanas

    Panamá, Provincia de Panamá, Panamá Yalent A tiempo completo

    **Company Overview**: InVitro Capital is a forward-thinking company that empowers its own portfolio companies (PortCos) and SMBs through innovative AI and SaaS solutions. We provide strategic support, mentorship, and essential resources across sectors like HealthTech, FinTech, AdTech, and HR. Our mission is to help our PortCos unlock the potential of AI to...

  • Senior Manager, Digital Technology

    hace 2 días

    Panamá, Panamá Tumi A tiempo completo

    **Job Description Senior Manager, Digital TechnologyWho we are**: Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong...

  • Technical Backend Lead,

    hace 3 semanas

    Panamá, Provincia de Panamá, Panamá Yalent A tiempo completo

    **Company Overview**: InVitro Capital is a forward-thinking company that empowers its own portfolio companies (PortCos) and SMBs through innovative AI and SaaS solutions. We provide strategic support, mentorship, and essential resources across sectors like HealthTech, FinTech, AdTech, and HR. Our mission is to help our PortCos unlock the potential of AI to...

  • Engineering Manager

    hace 4 días

    Panamá, Panamá Test Board A tiempo completo

    Canonical Ubuntu is the most widely used OS for public cloud instances across every major public cloud. Our team builds, tests, and publishes the base Ubuntu images used by millions to ensure optimal performance and security in their cloud estate. We aim to deliver the very best public cloud VM experience, as well as specialized images for specific purposes...

  • Customized Solution Architect

    hace 3 días

    Panamá, Panamá, Panamá Insignia Resources A tiempo completo

    Job SummaryWe are seeking a highly skilled Salesforce Developer to join our team. The ideal candidate will have a deep understanding of the Salesforce platform, its architecture, and development best practices.The successful candidate will design, develop, and maintain customized solutions within the Salesforce platform, utilizing expertise in Salesforce...

  • Enterprise Solutions Architect

    hace 5 días

    Panamá, Panamá Dynatrace A tiempo completo

    **Company Description**: The Enterprise Solution Architect is a combination of an infrastructure and automation expert, trusted advisor and cloud services authority and will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model. **Travel and Training...

  • Sr. Euc Engineer

    hace 3 semanas

    Panamá, Provincia de Panamá, Panamá Arganteal, Corp. A tiempo completo

    **Position Title**: Senior End User Compute (EUC) Engineer **Location**: Remote work from home in LATAM (Mexico, Costa Rica, Panama, Argentina, Belize, Brazil, Peru) **Duration**: Six (6) Months at Forty (40) Hours Per Week **Hourly Rate**: $50.00 US Dollars Per Hour **Work Hours: Must Work London, England based hours** **Description**: We’re looking for...

  • Business Development Executive Digital

    hace 2 días

    Panamá, Panamá SoftwareOne A tiempo completo

    Job Function: Field Sales The role: We are thrilled to announce an opportunity to join our team as: **Business Development Executive Digital Workplace** **SoftwareOne** Scope: Full-time | Field service or work model: Hybrid | Location: CENAM. The Business Development Executive (BDE) is our bridge between the customer needs and our services portfolio. The...

  • Senior Back-end Engineer

    hace 5 días

    Panamá, Panamá The Wise Seeker Services A tiempo completo

    Somos una HR Tech enfocada en ofrecer servicios de descubrimiento de Talento. Nos centramos principalmente en la persona para poder proporcionar el mejor camino al desarrollo del Talento The Wise Seeker is looking for a Senior Back-End Engineer. The engineer will be helping with developing web services that provide a highly scalable location/positioning...

  • Group Senior Manager

    hace 5 horas

    Panamá, Panamá Laborintos A tiempo completo

    Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al Talento Humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el...

  • Senior Technical Advisor

    hace 5 días

    Panamá, Panamá, Panamá Mcfadyen Digital A tiempo completo

    **Required Skills and Qualifications**Deep expertise in BigCommerce development, including the Stencil framework, BigCommerce APIs, and custom theme/plugin development is required. Strong proficiency in front-end technologies (HTML, CSS, JavaScript) and back-end development (PHP, Node.js, Java etc.) is also necessary. Experience with RESTful API development...

  • Data Migration Lead

    hace 3 semanas

    Panamá, Panamá Sofka A tiempo completo

    Join Our Team as a Data Migration Lead! Are you looking for new challenges and an environment where you can grow and continuously learn? Welcome to a team committed to transforming lives by being the most reliable TECHNOLOGICAL ally. This role includes designing and implementing processes for extraction, cleansing, transformation, enrichment, validation, and...

  • Project Program Management Senior Advisor

    hace 3 días

    Panamá, Panamá Dell Technologies A tiempo completo

    Project Program Management Senior Advisor Join us as a Product Owner on our Education Services team to do the best work of your career and make a profound social impact. What you’ll achieve As a Product Owner, you will serve as an advocate for audience interests within an assigned domain, maintain customer communication, audience personas and solution...

  • Arquitecto de Integración

    hace 6 días

    Panamá, Panamá Soaint A tiempo completo

    ¡Te invitamos a ser parte de la transformación! Estamos en la búsqueda del mejor talento latam. ??Experiência de 4 años en el levantamiento de requerimientos, diseño y diagramado de soluciones de integración on premise, cloud (AWS) e hibridas. ??Experiência en el ciclo de construcción de Software, Experiência indispensable en SOAP y REST,...

  • Arquitecto de Integración

    hace 5 días

    Panamá, Panamá Soaint A tiempo completo

    ¡Te invitamos a ser parte de la transformación! Estamos en la búsqueda del mejor talento latam. ??Experiência de 4 años en el levantamiento de requerimientos, diseño y diagramado de soluciones de integración on premise, cloud (AWS) e hibridas. ??Experiência en el ciclo de construcción de Software, Experiência indispensable en SOAP y REST,...