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Portuguese Customer Support Agent

hace 18 minutos


Panama City Soft2Bet A tiempo completo

Due to the growing demand within our operational activity, we are currently looking for Customer Support Agent to join, on a full-time basis, our Lacias Panama Team.

Requirements

  • Excellent written and verbal  Portuguese and English skills
  • Experience working with customer support 
  • Analytical skills
  • Ability to work in multitasking environment

Duties and Responsibilities

  • Communication with customers through email and chats
  • Acknowledge and resolve customers' complaints
  • Maintain prompt and empathetic attitude towards customers 
  • Acknowledge and resolve customers' complaints
  • Knowing our products inside and out so you can answer the questions
  • Ensure satisfaction of the customer and provide professional support for customers