Corporate Services Administrator

Trident Trust is a leading independent provider of corporate, trust and fund services to the financial services sector worldwide, employing over 1,100 staff across a global footprint that spans Africa, the Americas, Asia, the Caribbean, Europe and the Middle East. Client focused and service oriented, we only employ individuals who are professionally minded, committed and able to demonstrate good interpersonal skills.

We are seeking an experienced Corporate Services Administrator to join our team in Panama. The successful candidate will work with our colleagues in the Caribbean Region and report directly to the Team Leader.

THE ROLE 

The successful candidate will act as the corporate services administrator, aiding clients in matters related to several jurisdictions, ensuring compliance with company policies and external regulations.

DUTIES 

• Perform all corporate services functions in relation to the designated portfolio of companies, as outlined in the procedural guidelines.
• Liaise with clients, law firms, government offices, courier service providers, registries of corporate affairs, intermediaries, marketing professionals and other interested parties to ensure client instructions are performed efficiently and accurately.
• Provide an excellent customer experience by adhering to Trident's established core values: responsiveness, attention to detail, personalized service and reliability.
• Respond promptly and effectively to service inquiries from clients and referral offices.
• Maintain relevant, up-to-date knowledge, along with a clear understanding and application of the applicable legislation, processes and policies.
• Be proactive on solutions to improve internal procedures and enhance the overall customer experience.
• As required, and with direction from leadership, resolve day-to-day service and staff matters that arise.
• Comply with and observe all anti-money laundering (AML) and counter-terrorist financing policies and procedures.
• Ensure job assignments are completed in a timely manner.
• Create accurate invoices for services rendered to the clients.
• Arrange for the dispatch of documents via hand, courier and/or air mail within company timeframes.  
• Accurately prepare resolutions, certifications and other corporate documents related to incorporation and post-incorporation tasks.
• Perform any related duties as assigned by the team leader or department head in a timely manner.

SKILLS AND KNOWLEDGE 

• Bachelor's degree, or in their last two years of the career, in a related field is necessary, preferable in Law.
• 3-5 years of experience in offshore corporate services.
• Fluency in Spanish and English, both written and spoken, is required.
• High level of integrity and discretion when handling sensitive information.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with various databases, or company-specific software. 
• Experience working in fast-paced, highly regulated environments.
• Addressing customer inquiries and issues promptly.
• Maintain organized and detailed company records, including financial, legal, and personnel data, often using specialized software.
  
• A meticulous approach to managing records, correspondence, and compliance documentation. 
• A professional, positive and enthusiastic attitude.
• Good interpersonal skills.
• Good problem-solving skills.

In addition to the above essential duties and responsibilities, this role includes other duties as assigned. This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties. This job description does not constitute a written or implied contract of employment.

COMPENSATION

An attractive compensation package will be based upon the successful candidate's relevant experience and overall suitability of the position.

CAREER DEVELOPMENT AND TRAINING

The successful candidate will benefit from an excellent career growth opportunity working with a multi-jurisdictional player in the financial services sector. Trident offers employees the opportunity to enhance their technical knowledge and experience through both on-the-job and formal training programs.

HOW TO APPLY

Applications, which will be treated in the strictest of confidence, should include a full resume in English in order to be considered.

EQUAL EMPLOYMENT OPPORTUNITY

Trident Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.