Systems Engineer

Key Responsibilities Technical Sales Support & Stakeholder Engagement

• Conduct technical meetings with stakeholders within assigned Carrier and Service Provider accounts to present Fortinet SASE and SecOps Architectures and other solutions that address business needs.
• Provide technical pre-sales support to Fortinet Sales teams and partners, positively influencing sales and opportunity development within Latam.
• Deliver presentations on Fortinet's technical concepts, tailoring communication styles for executive management, technical management, and engineering teams.
• Coordinate and execute demo labs or proof-of-value sessions for customers.

Partner & MSSP Enablement

• Support the entire lifecycle of MSSP partners, from discovery and service structuring to technical delivery, sales, and ongoing support.
• Assist partners in integrating Fortinet technologies and capabilities with their tools and platforms to enhance service offerings.
• Identify and collaborate with key technical resources to drive Fortinet solution development and enablement through partners.
• Contribute to building security service solutions that integrate Fortinet products into partners' portfolios.

Product Certification & Market Positioning

• Participate in homologation and certification processes for Fortinet's product portfolio, specifically SASE and SecOps solutions, within Carrier and Service Provider environments.
• Work with Business Development Managers to position Fortinet technologies effectively.
• Monitor industry trends in Managed Cybersecurity markets and contribute to strategic positioning efforts.

Technical Documentation & Training

• Develop, update, and translate technical documentation and presentations to support partners in delivering effective demonstrations of Fortinet products.
• Conduct educational initiatives, including in-person and remote training sessions (e.g., webinars), to enhance partner, reseller, and distributor knowledge of Fortinet solutions.

Public Representation & Internal Collaboration

• Represent Fortinet at public conferences, media events, and partner-driven activities.
• Collaborate with Corporate and Field Marketing teams to identify market-specific needs and drive relevant initiatives.
• Actively participate in internal engineering communities (Tech Teams, mailing lists, partner forums) and assist peers across Latam to enhance Fortinet's success.

Continuous Learning & Professional Development

• Stay updated on Fortinet products through internal and external training, including self-paced learning modules.
• Engage in professional development to remain an expert resource for resellers, partners, and distributors.
• Work collaboratively with peers across Latam to develop market-specific initiatives that enhance customer service and strengthen Fortinet's cybersecurity presence.

Job Experience / Abilities Required Professional Experience

• Extensive background in pre-sales technical engineering.
• Proven experience in designing, building, and supporting advanced security solutions in customer-facing environments.
• Strong expertise in the Telco, Service Provider, and MSSP sectors

Technical Skills & Expertise

• Strong network and security skills, including hands-on experience with products from top security vendors.
• Deep understanding of:
  • Network Security Enforcement – Firewall/VPN, Access, Authentication, and Privacy.
  • Network Security Management – Centralized Configuration, Administration, and Reporting.
  • Network Security Intelligence – Application-level Security, SASE, ZTNA.
• Strong understanding of common TCP/IP service protocols, including:
  • ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH, RIP, OSPF, BGP, PPTP, L2TP, 802.1q, 802.1x.
• In-depth knowledge of security technologies and protocols:
  • IPSec, SSL, 3DES, AES, SHA-1, MD5.
• Strong understanding of scripting and automation technologies, including:
  • Python, Ruby, Perl, Ansible, Java, Terraform, and general API development.
• Deep technical knowledge of Managed Security Services from leading industry vendors.
• Hands-on experience with Fortinet's technologies is a plus.

Additional Requirements

• Availability to travel up to 40% of the time, including short-notice travel.

Other Job Requirements:

• Bilingual: Strong oral and written communication skills in Spanish and English. Portuguese is a plus.
• Bachelor / Engineering degree on Computer Science, Electronics or Telecommunication