Technical Operations Officer

hace 5 horas


Panamá Panama Lacias A tiempo completo

Lacias is an actively growing international company based in Panama. We provide comprehensive solutions for market research and business support. With a commitment to help businesses thrive in today's rapidly evolving market, Lacias offers a broad spectrum of services tailored to meet any specific business needs.


Job Summary: 

The Technical Operations Officer supports the efficiency and scalability of operational processes by developing automation solutions and maintaining technical tools across the organisation. This role is responsible for building and maintaining scripts, resolving technical issues within operational systems, and integrating key platforms such as Zendesk, Jira, GitLab, and Power BI. 

Responsibilities:

  • Develop & maintain automation scripts (Google Apps Script, Javascript, APIs)
  • Troubleshoot & resolve technical issues in operational tools. 
  • Build automation solutions for repetitive tasks.
  • Support integration of tools (Zendesk, Jira, GitLab, PowerBI etc.)
  • Align with IT & Security teams for best practices.
  • Support departments (CS, RG, AML, Risk) with stats & reporting

Requirements:

  • Good skills in Apps Script & Any programming language. (Python, Javascript, etc)
  • Experience with APIs & automation projects.
  • Analytical & problem-solving mindset.
  • Ability to manage multiple tech tasks in parallel.
  • Familiar with API concepts
What We Offer:

 30 vacation days per year
Competitive compensation package with a rewarding bonus program
Opportunities for career development and professional advancement
Private health insurance
Language Classes (Partially Covered)
Spacious, sunlit office space with a PlayZone
Special gifts to celebrate your birthday, weddings and the arrival of newborns
Complimentary office perks including, fruits, and snack

Join Lacias and rock with us

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