Bilingual Insurance Representative
hace 5 meses
About us
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Our Core Values are:
Creativity: Make it simple, lead the change.
Commitment: Aim for better, impact for the good.
Connection: Share experiences, grow together.
Job Responsability
The Service Consultant role is an opportunity to make a difference through an entry-level position where you’ll respond to customer inquiries, solve problems, and provide education on coverage, rates, billing issues, and general policy reviews. You'll help identify customers' insurance needs and recommend additional products and coverage, all while providing a personable and supportive experience.
Skills
Adapt to a fast-paced and changing environment Professional customer service aptitude Effective verbal and written communication Ability to identify customer needs for potential product suggestions Active listening skills Ability to ask open-ended questions Demonstrated ability to multitask Ability to navigate system tools to search for answers & information Advanced English Needs to have basic computer Knowledge and is comfortable working on computers Data Entry AWS experience preferred Comfortability in recommending additional services Ability to cover Features/ benefitsEducation
High School diploma or equivalent. Previous work experience is a plus.Benefits
Our Benefit Alliances, a key component of our Life Balance programs designed to enhance your overall well-being and work-life harmony. Through strategic partnerships with a variety of businesses, our associates enjoy exclusive promotions and special pricing on a range of products and services. Whether it's discounts on fitness memberships, dining, travel, or wellness products, these alliances offer valuable perks to make your everyday life more enjoyable and affordable. Take advantage of these benefits as part of our commitment to support your personal and professional growth.
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