Emergency Response Operator

hace 4 semanas


Panama City EF Education First A tiempo completo

Emergency Response Operator

EF International Language Campuses

Are you empathetic, positive, and have great communication skills? EF International Language Campuses is looking for an Emergency Response Operator, who will directly impact streamlining communication for the Emergency Teams. Do you speak fluent English, and are you a customer service natural? Read on

This is a 2-month contract position starting mid-June.To be considered for this role, applicants must have a Panamanian passport or the legal right to live and work in Panama.

The Role

This position will field incoming calls to the emergency line from parents of students who are attending a Language course. Your main role will be to answer the calls and listen to the parents’ concerns, assess the level of urgency on the call to determine the course of action.

Main areas of responsibilities

Answer all calls that come into the parent emergency line for students Liaise with teammates to ensure consistency with call management Provide support to parents as needed and provide good customer service while fielding calls Good judgment to determine when to escalate calls

Requirements

Complete fluency in English, confident and clear communication. Additional languages are a plus. Great communication Strong service mind and listening skills Positive attitude and empathy for others Good judgment – ability to recognize when an issue should be escalated Calm under pressure

Why will you love working with EF this summer

Working internationally Being part of a global company Enhancing your communication & customer service skills Great foot in the door for other positions within the company Direct impact on our customers' satisfaction

Application

Please submit your CV in English. We will screen applications on a rolling basis. 

EF Education First

We are 52.000 staff, faculty and teachers, working in over 600 offices and schools across 52 countries, and having a global presence in 116 countries. While we continue to grow, we strive to stay small to ensure agility, smart thinking and a fun place to work. For the past 54 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.

EF Education First is proud to be an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment.


  • Emergency Specialist

    hace 2 semanas


    Panama United Nations Children'S Fund A tiempo completo

    Job Description Under the guidance and supervision of the Programme Manager, establishes and implements country office emergency preparedness and response. Responsible for the development, planning, implementation, monitoring and evaluation of the emergency interventions to ensure the survival and well-being of children and mothers, and the affected...

  • Emergency Specialist

    hace 2 semanas


    Panama Cinfo A tiempo completo

    How can you make a difference?Summary of key functions/accountabilities: Emergency PreparednessAdopts adequate emergency preparedness measures through the development and updating of country contingency plans and establishment of early warning mechanisms, to ensure effective preparedness and response to specific emergencies.Participates in the formulation...

  • Surge Contractor

    hace 4 semanas


    Panama Amentum A tiempo completo

    **Purpose** The Surge Contractor shall provide short term surge capacity support to the Amentum Macfadden Contract for the USAID/BHA-funded Latin America and Caribbean (LAC) Regional Disaster Assistance Program (RDAP). The Amentum Macfadden Surge Contractor will provide intermittent emergency response efforts in their country or region as requested. If the...

  • Surge Contractor

    hace 4 semanas


    Panama Amentum A tiempo completo

    Purpose The Surge Contractor shall provide short term surge capacity support to the Amentum Macfadden Contract for the USAID/BHA-funded Latin America and Caribbean (LAC) Regional Disaster Assistance Program (RDAP). The Amentum Macfadden Surge Contractor will provide intermittent emergency response efforts in their country or region as requested. If the...

  • Technical Officer

    hace 2 meses


    Panama World Health Organization A tiempo completo

    Job Description OBJECTIVE OF THE OFFICE/DEPARTMENT This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO) The objective of the Health Emergencies Department (PHE) of the Pan American Health Organization (PAHO/WHO) is to increase health sector resilience to emergencies and...

  • Re-posted: Monitoring

    hace 2 meses


    Panama Cinfo A tiempo completo

    To qualify as an advocate for every child you will have?Education: University degree in social sciences, economics, development planning, planning, evaluation, survey implementation, advanced statistical research. Work Experience: Professional work experience in programme development and implementation including monitoring and evaluation activities as...


  • Panama UNFPA A tiempo completo

    **The Position**: Under the supervision of UNFPA’s Regional Humanitarian Advisor, the incumbent will strengthen regional advocacy, coordination and technical capacity for integrated sexual and reproductive health and gender-based violence programming in humanitarian contexts, with a particular focus on clinical management of rape. Also he/she will work in...


  • Panama Pnud Argentina A tiempo completo

    Job Description Background Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no...


  • Panama Ferrovial external A tiempo completo

    About us: Founded in 1963, Webber is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community.Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a...


  • Panama TI6 WEBBER INFRASTRUCTURE MANAGEMENT, INC. A tiempo completo

    **About us**: Founded in 1963, Webber is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community.Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports...


  • Panama United Nations Children'S Fund A tiempo completo

    Job Description Monitoring and Evaluation Officer is accountable for the accomplishment of the stated key end-results by providing professional expertise and assistance in information/data collection, statistics and data analysis, monitoring & evaluation (M&E), preparation of reports, communication and partnership, and in implementing training programmes for...


  • Panama Cinfo A tiempo completo

    How can you make a difference?Within the delegated authority and under the given organizational set-up, the incumbent may be assigned the primarily, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.1. Integrated Monitoring, Evaluation & Research Planning (IMEP)Provide technical support to...

  • Multi-Property Security

    hace 4 semanas


    Panama City Marriott International A tiempo completo

    POSITION SUMMARY Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist...


  • Panama Who A tiempo completo

    DESCRIPTION OF DUTIESUnder the general supervision of the Director, Health Emergencies (PHE), and the direct supervision of the Advisor, Health Emergencies (Central America), the incumbent is responsible for, but not necessarily limited to, the following assigned duties: Provide support for the implementation of the PHE Strategic Plan throughout Central...

  • Bucket Operator

    hace 4 semanas


    Panama Asplundh A tiempo completo

    to 50 lbs., Climbing SafetyDue to the inherently dangerous nature of the industry and requirements to work with or around hazardous equipment, employees must have sufficient eyesight to judge distance/coordination of equipment and tools, be able to maintain attention and concentration for extended periods, be able to withstand exposure to all kinds of...

  • School Nurse

    hace 1 semana


    Panama Inspired A tiempo completo

    Balboa Academy is proud to be a part of Inspired Education, a leading global group of premium schools, educating children from Kindergarten to High School across 24 countries on 5 continents. Inspired students belong to a community of 80,000 learners who attend over 80 member schools in Europe, South and Central America, the Middle East, Africa, Australia,...


  • Panama Un Volunteers A tiempo completo

    Duties and Responsibilities Under the direct supervision of OCHA ROLAC, Coordination Unit, Humanitarian Affairs Officer (P4), working closely with the rest of the OCHA team to facilitate effective Humanitarian Coordination. Within the presented operational context, the AHAO will help strengthen humanitarian coordination, disaster preparedness, and response...

  • Surge Contractor

    hace 2 meses


    Panama Amentum A tiempo completo

    PurposeThe Surge Contractor shall provide short term surge capacity support to the Amentum Macfadden Contract for the USAID/BHA-funded Latin America and Caribbean (LAC) Regional Disaster Assistance Program (RDAP). The Amentum Macfadden Surge Contractor will provide intermittent emergency response efforts in their country or region as requested.If the Surge...


  • Panama United Nations Children'S Fund A tiempo completo

    Job Description Under the supervision of the Regional Chief of Programme and Planning, the Programme and Planning Manager is accountable for quality assurance, oversight, and technical assistance in strategic planning, programming, and implementation to 24 Country Offices (COs) in the Latin America and the Caribbean (LAC). The position supports UNICEF LACRO...


  • Panama City Marriott International A tiempo completo

    POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist...