Training Development Specialist

hace 2 semanas


Panamá, Panamá, Panamá Grainger Panama Services A tiempo completo

Core to Grainger's value is our commitment to get our customers what they need, when they need it, to keep their operations running and their people safe.

Grainger Sourcing provides a key component to our value by fulfilling customers' unmet product needs through Sourcing's network of 14k+ suppliers.

The Sr.

Sourcing Training Specialist is responsible for planning, designing and executing training programs for new and existing team members within the Sourcing organization.

Own planning and execution of new hire onboarding for new hire cohorts as assigned. Design training to support change management initiatives.

Create a 90-day learning plan for new hires that includes structure for mentoring, assessments, and supplemental training/improvement plans Drive process and tools testing, assessing, and deploying the appropriate level of training required for adoption.

Identify productivity gaps in execution, working closely with the Analytics and Process Teams to recommend solutions for building team member skills and knowledge.

Identify training gaps by conducting interviews with business partners and engaging with Managers and Sr. Managers in quarterly 1:1's. Support process improvements that impact data quality (accuracy, completeness, relevance, and its decision tree). Design and facilitate team member cross-training.

Evaluate the readiness of team members and staff to perform new job functions, taking action to remediate where necessary. Maintain an effective method to assess and track the training experience. Ensure that the proper documentation is created, centrally maintained, and in use for all standard processes. Conduct satisfaction surveys to gather feedback on training sessions, taking action to improve accordingly.

Maintain process expertise by performing processes on a quarterly basis, at least one transaction per existing process.

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