Field Service Engineer
hace 2 semanas
Main Responsabilities:
- Complete preventative maintenance routine as scheduled and per contract conditions, as well as emergency calls. Test repaired instruments in all operating modes and demonstrates that repaired instruments operate at Alcon's specifications. Minimize instrument failure call back
- Install retrofits and instruct customers of resultant benefits and changes
- Responsible for customer satisfaction on assigned territory. Ensures a high level of communication with customers, sales force, Clinical Applications and operations within the operating region, to ensure customer needs are rapidly addressed
- Supports the distributor's technical service FSE for the optimal resolution of service activities when they require advanced support (Field Repairs, Maintenance Services and Mandatory actions)
- Communicates equipment problems, quality issues and customer concerns to the appropriate inhouse personel and the TS Manager within the established guidelines. Consult with local and international management on chronic or unusual problems
- Responsible for controlling expenses within budgeted guidelines
- Support spare parts management, including the timely return of strategic spare part cores.
- Ensure all resources (parts, tools etc.) are available for successful customer call completion
- Strategically promote, educate and market Alcon services to customers
- Ensure reporting and CRM system management. Provides timely and accurate documentation on services performed
- Provide feedback to the sales force and management team and inform about any commercial opportunity. Feedback may include customer, competitor and market information gained through customer contact
- Achieve technical training certifications to meet requirements and scope of responsibilities
- Ensures that the knowledge is properly and efficiently transferred to the distributor engineers. Acts as a mentor for external engineers in order to develop their technical skills and capabilities
- Properly manages company assets (Company vehicle, test equipment, computer, etc.)
- Where applicable, sells contract services
- Maintain and support GMP/QMS and any local regulation requirement
- Advanced technical knowhow and product knowledge related to Cataract and/or Refractive Surgical Device products
- Builds extensive internal and/or external networks to facilitate achievement of objectives
- May provide coaching to Field Service Engineers, Act as a role model and share best practices with junior Field Service Engineers
- Provides detailed advice on complex situations by using previous experience to identify the most appropriate option. May provide recommendations on adaptions or improvements to existing processes
- Able to travel for 80% amount of the available time annually
- Highly experienced and capable on providing solution and perform under pressure
Requirements:
- Able to travel for 80% amount of the available time annually
- Highly experienced and capable on providing solution and perform under pressure
- Miminum: Bachelor's degree on Electric, Electronic or Biomedical Engieering or equivalent.
- Miminum: Three (3) years of related experience
- Advanced ENGLISH
-
Microwave Field Engineer
hace 2 semanas
Panamá, Panamá, Panamá Kineticom A tiempo completoDetails: Microwave Field Engineer Kineticom is seeking a highly competent and technically advanced Field Engineer/Tower Climber to build and maintain a sophisticated high performance network infrastructure.This position will be supporting a cutting edge firm responsible for developing and maintaining high-performance technology infrastructure backed by a...
-
Field Service Engineer
hace 2 semanas
Panamá, Panamá, Panamá Alcon A tiempo completoMain Responsabilities: Complete preventative maintenance routine as scheduled and per contract conditions, as well as emergency calls. Test repaired instruments in all operating modes and demonstrates that repaired instruments operate at Alcon's specifications. Minimize instrument failure call backInstall retrofits and instruct customers of resultant...
-
Field Service Engineer
hace 2 semanas
Panamá, Panamá, Panamá As a registered user you will have access to CV registration and vacancy notification based on your A tiempo completoKongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is a...
-
Field Service Engineer
hace 2 semanas
Panamá, Panamá, Panamá Kongsberg Maritime A tiempo completoKongsberg Maritime, a subsidiary of KONGSBERG, is a leading global marine technology company, offering innovative and reliable technology solutions for various marine industry sectors such as merchant, offshore, subsea, and naval. Headquartered in Kongsberg, Norway, the company operates manufacturing, sales, and service facilities in 34 countries. Kongsberg...
-
Project Engineer Service Hub Panama
hace 2 semanas
Panamá, Panamá, Panamá Damen Shipyards Group A tiempo completoABOUT US:Do you want to work with an international team of 'can-do' people that are developing new and innovative ways to support customers and push for a more sustainable maritime industry? If you answered 'yes' to this question, then you may be a good fit for Damen Services We are hiring to fill the job vacancy for Project Engineer Damen Services at our...
-
Service Engineer
hace 2 semanas
Panamá, Panamá, Panamá Mindray A tiempo completoPrimary responsibility and contributionImportanceResponsibility and ContributionItemDescription1 Service Delivery Provide field service including installation, trouble shooting, etc, as per customer's request. Provide technical support to service channel such as trouble shooting, etc, as per assigned. Provide technical training to customer during...
-
Electromechanical Engineer
hace 2 semanas
Panamá, Panamá, Panamá Arka Servicios de Recursos Humanos A tiempo completoResponsible for overseeing and performing electrical and mechanical engineering and related activities aiming at assuring project accuracy and quality from conception to completion and warranty period. Coordinating tasks with project engineer manager and external parties to ensure timely project completion. The position will involve support in supervision...
-
Engineer Intern
hace 2 semanas
Panamá, Panamá, Panamá Metso Outotec A tiempo completoJOB STATEMENTService Engineer is responsible for the support and technical services within the assigned territory. This Engineer will be capable of providing technical support to customers.JOB DUTIES AND RESPONSIBILITIESPreparing reports on customer service. Coordination of services with client and contractors. Support and technical support to sales staff....
-
Field Engineer
hace 2 semanas
Panamá, Panamá, Panamá Pj Dick-Trumbull-Lindy Group A tiempo completoBuild Your Career with a "Best in Class" Industry Leader and a "Best Places to Work" Headquartered near the borders of Pennsylvania, Ohio and West Virginia, THE LINDY GROUP, INC. is widely recognized as the Tri-State area's largest and most successful paving contractor and asphalt manufacturer, and along with PJ Dick, Inc. and Trumbull Corporation, voted one...
-
Service Engineer
hace 2 semanas
Panamá, Panamá, Panamá Abb A tiempo completoIn this role, you will execute medium-to-high-complexity service work - installation, commissioning, maintenance, upgrades and retrofits - according to work instructions and in accordance with ABB processes, standards and safety guidelines.You will deliver excellent customer service by meeting customers' needs, while maintaining good relationships with...
-
Field Support Specialist
hace 2 semanas
Panamá, Panamá, Panamá Grainger Panama Services A tiempo completoThe Field Support Specialists are the primary contact with our Field partners in handling incoming phone calls and Third Party Customer Service forms to ensure timely completion of customer requests. The position is focused on customer service by acting as the liaison between Grainger's suppliers, field inventory, sales, and branch operations on order...
-
Land Development Project Engineer
hace 2 semanas
Panamá, Panamá, Panamá The Thrasher Group A tiempo completoJob Title: Project Engineer Location: Bridgeport WV Type: Full-Time Division: Land Development The Thrasher Group is a multi-disciplinary firm growing through the Mid-Atlantic over the past 39 years. Composed of professionals in civil engineering, architecture, and field services with a heart for their hometown. Producing quality designs that improve the...
-
Temporary Service Administrator
hace 2 semanas
Panamá, Panamá, Panamá Tetra Pak A tiempo completoWhat you will do As a Temporary Services Administration you will: Execute administrative activities in own area of responsibility, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfactions. Execute regular and systematic collection of internal data,...
-
Field Scientist, Panama
hace 2 semanas
Panamá, Panamá, Panamá Oxitec A tiempo completoAbout UsWe are a team of passionate individuals from 15 countries, developing ground-breaking biological technologies designed to sustainably, and safely, control insects that transmit diseases and destroy crops. We do this work to improve lives and livelihoods around the world in the face of the growing threats that insects pose to human health and the...
-
Integration Engineer
hace 2 semanas
Panamá, Panamá, Panamá Ericsson A tiempo completoAbout this opportunity We are now looking for a Network Engineer that will be responsible for performing design optimization and audit of a network to meet customer requirements. The position is applicable for design & optimization of RAN, BBA, Transmission, Core, OM and Services Networks. Engaged in the whole process from pre-sales of services and networks...
-
IT Support Sr Engineer
hace 2 semanas
Panamá, Panamá, Panamá LAAgencia A tiempo completoPANAMA CITY, PANAMA /SMARTMATIC /PAYROLL Smartmatic is the global leader in secure, accessible, transparent election and voting technology and support services. From Los Angeles to Manila, from Utah to Belgium, and from Argentina to London, Smartmatic has successfully deployed secure election technologies in 25 countries. Election commissions and officials...
-
Service Administrator
hace 2 semanas
Panamá, Panamá, Panamá Tetra Pak A tiempo completoAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._Job Summary:We are looking for a professional who will be responsible for the activities...
-
Prediction Maintenance Engineer
hace 2 semanas
Panamá, Panamá, Panamá Apm Terminals A tiempo completoAPM Terminals it is one of the most complete integrated port and land service networks in the world. We are in a unique position to help both shipping and land line customers grow their business and achieve better efficiency, flexibility and reliability in their supply chain.What do we offer as a company?APM Terminals Panama offers incredible growth, career,...
-
Senior Engineer/project Manager
hace 2 semanas
Panamá, Panamá, Panamá Walter P Moore A tiempo completoResponsibilities:Walter P Moore has an immediate opening for aThe Forensics Engineer/Project Manager will take on the responsibility of managing the technical production and contractual aspects of multiple projects within the office with focus on restoration, rehabilitation, renovation, and forensics related work. This engineer will also assist in marketing,...
-
Umbilical System Field Engineer
hace 2 semanas
Panamá, Panamá, Panamá Orion A tiempo completoJob description:Job Title: Umbilical System Field EngineerJOB SUMMARYThe job holder will report to the Project Umbilical Delivery Lead and shall be responsible to follow up on the activities performed by the Contractors fabricating and installing the umbilical system for the Project. The individual shall ensure such activities are performed in line with...