Service Engineer

hace 2 semanas


Panamá, Panamá, Panamá Abb A tiempo completo

In this role, you will execute medium-to-high-complexity service work - installation, commissioning, maintenance, upgrades and retrofits - according to work instructions and in accordance with ABB processes, standards and safety guidelines.

You will deliver excellent customer service by meeting customers' needs, while maintaining good relationships with customers.

You will work with others to identify new service business opportunities, helping to convince clients to take the complete service portfolio.

This position reports toService ManagerYour responsibilitiesConducting repairs, identifying technical problems and analyzing them remotely or on-site.
Coordinating, preparing and ensuring that all materials, parts and equipment are available and of appropriate quality. Preparing standard lists, as well as documents and reports to be signed by the customer. Reporting work done in a timely manner and following up when needed.

Identifying potential equipment failures and taking corrective actions, troubleshooting complex equipment failures and making recommendations to avoid the problem in the future.

Making suggestions for product, quality and customer service improvements, and discussing them with management.

Ensuring that Health, Safety & Environment (HSE) practices are of high standard and working to eliminate unsafe practices and incidents.

Consistently applying functional processes while considering links to other teams.
Your backgroundBachelor ́s degree in Electromechanical, Electrical, Electrician, Electronic Engineering or related careers.5 years of experience in similar roles.
Sound knowledge of motors, generators, drives.
Knowledge of industrial digitization.
Knowledge in industrial safety (HSE).A collaborative, solution-focused approach and strong written and spoken communication skills.
Intermediate English.

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