IT Support Sr Engineer

hace 2 semanas


Panamá, Panamá, Panamá LAAgencia A tiempo completo

PANAMA CITY, PANAMA /

SMARTMATIC /

PAYROLL

  • Smartmatic is the global leader in secure, accessible, transparent election and voting technology and support services. From Los Angeles to Manila, from Utah to Belgium, and from Argentina to London, Smartmatic has successfully deployed secure election technologies in 25 countries. Election commissions and officials have used Smartmatic systems to record and tabulate more than 5 billion votes with zero security breaches.

Required Skills and Qualifications:

  • Bachelor's degree in Computer science, Engineering, or related scientific field.
  • Minimum 3year proven experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
  • Handson experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and troubleshoot basic to complex technical issues
  • Excellent problemsolving and communication skills
  • Ability to provide stepbystep technical help, both written and verbal
  • Excellent verbal communication skills. excellent listening and questioning skills,
- combined with the ability to interact confidently with clients to establish what the
- problem is and explain the solution.

  • Teamoriented attitude to help other colleagues and departments with technical problems.

Desired Qualifications:

  • Technical certifications in Microsoft, Linux, Unix, and Cisco are highly desirable.
  • Willingness to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and records and identify solutions.
  • Strong interpersonal communication and relationshipbuilding skills.
  • Ability to manage time and effectively prioritize numerous projects at one time.
  • To be thorough and pay attention to detail.
  • Customer service skills.
  • To be flexible and open to change.

What we offer:

  • Payment in USD
  • Growth opportunity
  • A supportive team and a flexible workplace

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