Cloud IT Release Management Engineer Sr

hace 2 semanas


Panamá, Panamá, Panamá Millicom A tiempo completo

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for youWe believe in innovation, we adapt and are agents of change.

Our customers are at the center of everything we do.
Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.

This role is responsible for the following: Work closely with the teams involved in the project (business and technical) to understand the demand and build and maintain the environments configuration and release strategy.
Have the control, ownership, and responsibility for the release process.
Manage releases according to the organization's rules and respect deadlines.
Ensure the availability, within the releases, of adequate resources and tools.
Communicate the status of the releases when necessary.

As a SME in source code versioning and management tools, act as a support point to solve issues with branching and flow creation.

Identify and mitigating risks during code merge.
Make sure the deployment of quality code in the respective environments.
Conducting release reviews and support, in an analytic way, the Go or No-Go decision.
Drive technical innovation and efficiency in the platform operations via automation. Research new technologies and incorporate them as necessary.
Participate in on-call rotation to support and maintain the high availability of our systems.
Contribute to the creation of standards, policies, and other technology guidelines.
Monitor security compliance in accordance with standards, policies, and procedures.
Responsible for the source code versioning and management tools configuration/parametrization and certification.
Providing reporting on SLA, OLA, SLO and/or KPIs for release management.
Guiding the B2B E2E IT Service Team using agile methodologies.
Producing deployment, implementation, and run books plans.
Validating release notes.
Coordinating processes between different teams in various locations.
Perform configuration audits; track, monitor and resolve discrepancy reports.
Key Interfaces.
B2B Product team to ensure that the services are aligned with B2B product quality.

Works closely with Product Teams and Support Teams in Tigo Operations to ensure informed and planned production releases as well as minimize platform downtime.



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