Office Service Support

hace 2 semanas

Panamá, Panamá, Panamá ESTÉE LAUDER Companies A tiempo completo

ELC (Estee Lauder Companies) is a global leader in prestige beauty that delights consumers with transformative products and experiences, inspiring them to express their individual beauty. They are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in 150 countries. Infused throughout their organization is a passion for creativity and innovation; a desire to push the boundaries and invent the unexpected.

From a position of strength, The Estée Lauder Companies (ELC), the leader in prestige beauty products, embarked on the Leading Beauty Forward program, chartered to fuel product innovation and enhance market agility. A key element of this strategy was the design of a new way to support its suite of 30 brands globally. The company chose Panama as being best suited to establish its new Global Business Services (GBS) operation center. This new center will initially deliver Finance, Human Resources and Legal services to ELC employees across several geographies and time zones. Through a new innovative service minded approach, this center will redefine service standards globally at ELC. This new GBS team will provide a one-stop-shop solution for the ELC businesses, supported by new customer engagement insights, new systems, and new reporting. In addition to delivering exceptional service to the ELC businesses each day, the GBS team will also be responsible for continuously streamlining work in pursuit of growing its service offering in support of achieving ELC's strategic and business objectives. New site, new team, new opportunity.

Role Overview:

The office health and safety support officer is part of the team and is responsible for the health and safety of staff in the workplace. The safety officer will compile safety programs and standardize them to remain consistent, as well as share best practice techniques at regular staff meetings. This position will have a responsibility to ensure compliance with applicable laws and manage KPIs for both leading and lagging indicators. To ensure success in the role, the candidate must stay updated with the latest trends in health and safety, and consistently implement these practices in the workplace. Ultimately, a top-notch safety officer will maintain compliance with all safety and environment regulations and ensure that every member of staff complies with the standards.

Qualifications
Key Roles & Responsibilities: Compile safety programs. Practice safe working techniques. Implement and maintain health and safety standards. Establish a cordial and professional relationship with employees. Maintain compliance with all safety regulations. Conduct regular staff meetings to share best practice techniques. Standardize health and safety to remain consistent. Identify hazardous waste and dispose of it correctly. Promote safety initiatives. Compile and maintain relevant registers to ensure compliance. Document staff information, minutes of meetings, and reports compiled for management. Handel internal regulations and external relationships with local authorities. Regularly inspect equipment. Work in a fast-paced environment Deal with all levels of employees and external contractors Proactively prevent injury and illness, lead the recycling programs, energy, and water conservation initiatives Monitor the green buildings initiatives and encourage re-use programs. Self-motivation, self-management, ingenuity, and ability to drive best practice thinking is required. Ensure emergency equipment (i.e., first aid kids, fire extinguishers, etc.) is always available and operational. Coordinate annual risk assessment and ensure all findings are closed in a timely manner.

In addition, this position will collaborate with the Officer Service team on different tasks to support the operation on-site at the facilities.

Requirements & Qualifications:

Display professionalism, diplomacy, and discretion when handling matters of a confidential nature. Must be highly organized and detail-oriented, while also being able to grasp the "big picture." Proficient computer skills, including Microsoft Office applications – Outlook, Word, Excel, and PowerPoint. Excellent presentation skills, technical and written communication skills, and the ability to adjust communication style based on the situation and the audience. Ability to handle multiple projects and tasks with critical and accelerated time frames while adapting to changing priorities/schedules. Ability to handle confidential matters & a strong sense of urgency, and customer service skills. Ability to work in a fast-paced environment. Comfortable dealing with all levels of employees and external contacts A team-oriented individual who works effectively at all levels and remains calm under pressure. Ability to understand and communicate technical environmental and safety requirements and to lead and execute projects, coordinating with global teams to meet requirements. Knowledge of EHS&S programs with a focus on injury and illness prevention, recycling, energy, and water conservation initiatives Knowledge of sustainability programs with a focus on zero waste, green buildings, and waste management. Self-motivation, self-management, ingenuity, and ability to drive best practice thinking is required. Keep updated and inspect the emergency response equipment (i.e., first aid kids, fire extinguishers, etc.) and coordinate evacuation drills as needed.

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