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Manager Operations
hace 2 semanas
Atender las líneas de asistencia exclusivas de los productos Visa Platinum, Visa Signature, Mastercard Plantinum, Mastercard Black, brindándole toda la información relacionada a datos y estatus de su cuenta.
Contestar peticiones de solicitud de información (saldo, crédito disponible, pago mínimo, fecha de pago, asistencia en transacciones rechazadas, etc.) por los clientes de bancos procesados.
Ejecutar mantenimiento de reversar autorizaciones flotantes y que no fueron concretadas por el tarjetahabiente.
Atender las solicitudes de autorización para los adelantos de efectivo realizados en sucursales de los bancos procesados.
Tomar el reporte de inconvenientes en los puntos de ventas de los comercios afiliados y realizar llamada Outbound al técnico del departamento de afiliaciones
Tomar el reporte de los tarjetahabientes que notifican su itinerario de viaje para evitar inconvenientes con su tarjeta durante el viaje.
Tomar el reporte de los tarjetahabientes que notifican previamente que estarán realizando una compra extraordinaria con su tarjeta. Ingresar el reporte en Monitor Plus.
Examinar y Categorizar el Riesgo de las "Alertas" generadas en Monitor Plus y Visa Advanced Authorization, de las autorizaciones de compras realizadas por los tarjetahabientes de los bancos procesados con el fin de identificar transacciones no autorizadas por el tarjetahabiente.
Dar mantenimiento a los valores de warning codes, dado el caso que se identifique declinaciones por una restricción en parámetros del autorizador y que el emisor de su autorización por escrito antes de proceder.
Establecer comunicación telefónica y/o vía Visor Web con los tarjetahabientes y/o bancos procesados para la validación de autorizaciones y transacciones en sospecha recibidas por fax de adquirentes locales e internacionales
Atender y confeccionar reportes de llamadas recibidas por comercios para verificar en la base de datos información de la cuenta del TH
Atender al tarjetahabiente que llama al centro de monitoreo para reportar fraude en su tarjeta identificado por alerta de Monitor Plus, mensaje de texto de First SMS ó lo ha identificado por su Banca en Línea.
Atender al tarjetahabiente que llama al centro de monitoreo para reportar fraude por pérdida o robo y bloquear tarjetas de crédito, débito, privada o clave, de los bancos procesados.
Atender a comercios en un posible evento de fraude infraganti y que requiere validación del plástico utilizado para continuar con la transacción.
Registro de todos los casos de fraude en los sistemas de monitoreo de fraude.
Bloquear una tarjeta en Vision Plus en caso de inconsistencia o falta de disponibilidad de Vision Plus en los bancos procesados.
Generar el reporte de las situaciones y gestión de su turno de trabajo
Mantener el orden y la Administración de los Archivos Físicos del área
Cualquier otra función inherente al cargo.
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Bpo - Operations Manager
hace 2 semanas
Panamá, Panamá, Panamá SGF Global A tiempo completoCall Center Operations ManagerAs Caller Center Operations Manager, you will directly oversee call center daily operations. You will support the development and implementation of best cell center methods and procedures. Call center operations manager is also responsible for developing new processes or systems to improve efficiency, quality control, or other...
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Warehousing and Distribution Operations Manager
hace 2 semanas
Panamá, Panamá, Panamá Apm Terminals A tiempo completoWe have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain.?We count on our people to make it happen.We're taking a big step on this journey: building one global organization.Carrying out a vital mission:support our employees, so they can best support our customers. As...
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Warehousing and Distribution Operations Manager
hace 2 semanas
Panamá, Panamá, Panamá Apm Terminals A tiempo completoWe have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain.?We count on our people to make it happen.We're taking a big step on this journey: building one global organization.Carrying out a vital mission:support our employees, so they can best support our customers. As...
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Event Operations Manager
hace 2 semanas
Panamá, Panamá, Panamá Breakout A tiempo completoAt Breakout, a Techstars-backed company, we're facilitators of strategic fun, building the global platform to help businesses develop strong company culture no matter where their employees are based. We believe that teams that have fun together are happier, perform better, and stick together. And, help companies like Adobe, Duolingo, and Dropbox build...
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Operations Manager
hace 2 semanas
Panamá, Panamá, Panamá Search Panamá A tiempo completofunctions Execute and oversee the daily coordination between internal departments to ensure effective and timely planning. Daily coordination with third-party agents. Coordination of bunkering within Americas, in close partnership with Group Bunkering. The creation of vessel stowage plans and the sub-sequent communication with vessel command to ensure the...
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Regional Operations Manager Beverages
hace 2 semanas
Panamá, Panamá, Panamá Chronos Consulting A tiempo completoChronos Consulting is part of the Coberon Chronos Group, an award-winning global leader in permanent and temporary staffing, RPO, and business process automation solutions for global multinationals. The Group owns and operates +52 offices worldwide.The Company:The Role:Reporting to the General Manager Panama, you will be responsible for managing all the...
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Infrastructure & IT Operations Manager
hace 2 semanas
Panamá, Panamá, Panamá Control Risks A tiempo completoThe Infrastructure & IT Operations Manager will lead a group of infrastructure and network engineers globally geographically dispersed, providing incident resolution and proactive preemptive maintenance, while acting as a technical liaison between IT and the business.Responsibilities:Work with complex systems infrastructure and make modifications based on...
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Operations Manager
hace 2 semanas
Panamá, Panamá, Panamá Marriott International, Inc A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation AC Hotel Panama City, Calle Ricardo Arias 14, Panama City, Panama, PanamaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office,...
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Inbound Operations Manager- Panamá
hace 2 semanas
Panamá, Panamá, Panamá Mpc Moving Picture Company A tiempo completoCompany DescriptionA two-billion-dollar global leader in the high performance and lifestyle footwear industry, Skechers USA, Inc. designs, develops and markets more than 3,000 styles for men, women and children. Skechers' success stems from its employees, high-quality, varied product offering, diversified domestic and international distribution channels, and...
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Inbound Operations Manager- Panamá
hace 2 semanas
Panamá, Panamá, Panamá Skechers A tiempo completoJob DescriptionPosition Summary:The Inbound Operations Manager in Skechers is responsible for day to day operations at our Distribution Center, located in Panamá.The DC is actually square mts and manages SKU ́s. Due to our extensive growth in Latin America, the projected expansion is square mts by 2025.Will be responsabile for overseeing the 3rd party...
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Operations Manager
hace 2 semanas
Panamá, Panamá, Panamá Marriott International A tiempo completoJOB SUMMARY Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the...
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Operations Manager
hace 4 semanas
Panamá, Panamá, Panamá Marriott International A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation W Panama, Calle 50 and Aquilino de la Guardia, Panama City, ., Panama VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front...
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Commissioning Manager
hace 2 semanas
Panamá, Panamá, Panamá Commissioning Coaching Consulting, Inc. A tiempo completoCompany Description Our company is deeply involved in all aspects of the commissioning of industrial plants.Because of our extensive network, we get inquiries to fill Commissioning Manager positions from different clients from different industries from all around the world.By adding your Commissioning Manager CV into our database, you will get the chance to...
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Director of Operations
hace 2 semanas
Panamá, Panamá, Panamá Verdeazul Hotels A tiempo completoThe role of the Director of Operations is to f unction as the leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Rooms Division, Food and Beverage, Culinary, Spa, Fitness Center /Recreation, Loss Prevention and Banqueting Operations. In addition to the hotel, the position will also oversee front of...
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Revenue Manager
hace 2 semanas
Panamá, Panamá, Panamá Hyatt Regency Panama City A tiempo completoSummaryThe Revenue Manager provides revenue accounting leadership and business best practices to the hotel. The Revenue Manager has responsibility for all technical accounting aspects of hotel's revenue streams. This role will provide key leadership surrounding the hotel's revenue recognition policies and will regularly interface with the sales, operations...
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Outlets Manager
hace 2 semanas
Panamá, Panamá, Panamá Accorhotel A tiempo completoJob Description As the Outlets Manager, you will provide a vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service. This position will be responsible for the effective and efficient day to day operation and will play an integral role in the training of employees and leaders. The Outlets Manager is also...
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Director Retail Operations
hace 2 semanas
Panamá, Panamá, Panamá Adidas A tiempo completoDirector Retail Operations Purpose & Overall Relevance for the Organization: To provide LAM Retail Organization in countries with the right operations guidelines according to Global Retail Center of Excellence and monitor execution to ensure consistency, identify best practices and gather feedback. Develop and implement business and consumer focused...
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Food and Beverage Operations Manager
hace 2 semanas
Panamá, Panamá, Panamá Marriott International A tiempo completoAdditional Information: This hotel is owned and operated by an independent franchisee, The Bristol Resort.The franchisee is a separate company and a separate employer from Marriott International, Inc.The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation,...
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Inbound Operations Manager- Panamá
hace 2 semanas
Panamá, Panamá, Panamá Skechers A tiempo completoCompany DescriptionA two-billion-dollar global leader in the high performance and lifestyle footwear industry, Skechers USA, Inc. designs, develops and markets more than 3,000 styles for men, women and children. Skechers' success stems from its employees, high-quality, varied product offering, diversified domestic and international distribution channels, and...
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Hotel Manager
hace 2 semanas
Panamá, Panamá, Panamá Panama Pacheca A tiempo completoWe are looking for an experienced Hotel Manager to oversee the daily operations of the hotel. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. Proven experience as Hotel Manager or relevant role Fluency in English; knowledge of other languages is a plus Understanding of...