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Security Officer

hace 2 meses

Panamá, Panamá, Panamá Waldorf Astoria Panama A tiempo completo


Security Officer

Security Officer

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

As a Security Officer, you will play a vital role in ensuring the safety and security of our guests and team members. You will be responsible for monitoring and controlling staff entrances, patrolling the hotel on a regular basis, and managing undesirable behavior.

Key Responsibilities:
  • Monitor and control staff entrances
  • Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
  • Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
  • Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
  • Responsible for checking goods received out of hours
  • Maintain system that records the issue and receipt of departmental keys
  • Operate, check and monitor the CCTV system
  • Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
  • Ensure safe passage of cash transfers within the hotel
  • Support evacuation of the hotel during fire alarm situations
  • Monitor suspicious packages and be aware of bomb and terror threat procedures
  • Provide secure storage for guest oversized items
  • Ensure hotel facilities and function rooms remain secure and locked when not in use
  • Maintain the Security Log Book and Incident Reports
  • Investigate and report all allegations of theft, criminal damage and other incidents
  • Manage undesirable behavior in a professional manner, intervening and defusing potential altercations
  • Liaise with authorities in the absence of Security Team Leader
  • Report any maintenance or hazard issues to the supervisor on duty
  • Adhere to all Health and Safety Regulations
Requirements:

To be successful in this role, you should possess the following skills and qualities:

  • High school graduate or above
  • Good physical condition
  • At least two (2) years of law enforcement experience either in a Security Bureau or military training
  • Knowledge of fire procedures, disaster plan procedures, bomb threats and hotel evacuation procedures
  • Well-versed in local law/government regulation
  • Absolute discretion and confidentiality regarding sensitive information
  • SIA trained and licensed
  • Positive attitude
  • Good communication skills
  • Good grooming standards
  • Ability to work under pressure, keeping calm in emergency situations
  • Ability to work on their own or in teams
What it's like to work for Hilton:

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.