Senior Amazon Account Manager

hace 3 semanas

Ciudad de Panamá, Panamá Amz Advisers A tiempo completo

About AMZ Advisers: AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces.
Working with our client allows you to apply your skills, expertise, and passions to directly impact the lives and businesses of other people and entrepreneurs.
Their staff solves dynamic, quickly evolving problems with our Founders, in-house team, and network of partnered tech companies.
About the Role: Were seeking a driven and self-motivated problem solver with exceptionally strong communication skills and the ability to build long-lasting client relationships.
We offer a fast-paced, challenging, and creative environment where you will be provided the opportunity to sharpen your analytical, communication, and strategic development skills.
You will be offered resources and growth opportunities to learn more about online marketing to enhance your professional career.
The ideal candidate is an independent thinker and will be able to manage multiple Amazon Seller and Vendor Central accounts as well as a team of Junior Account Managers, and Apprentices/ Interns.
As a Senior Amazon Account Manager , you will provide guidance, mentorship, and strategic oversight for other Account Managers in your pod by contributing to the development of training programs, while ensuring the success of your pods client portfolio.
You will embrace the challenge of managing your own client portfolio, leading your team, and strategic planning.
This is a fully remote position.
If hired, you will join a company with an amazing and talented staff.
What You'll Do: General Responsibilities Maintain a portfolio that will gradually grow to 10 clients and aim to hold a high retention rate.
Build long-lasting client relationships by clearly and concisely managing expectations.
Build and track KPIs for all accounts under personal client portfolio management.
Bi-weekly strategy calls with clients to communicate results and upcoming strategies.
Proactively brainstorm and implement strategies to grow client accounts on Amazon and manage client expectations.
Reporting and strategizing account progress and action items.
Plan and implement or delegate promotional plans and strategies.
Delegate the resolution of client account issues through troubleshooting and opening cases with Seller Support .
Work within software platforms such as Zonguru.
Work with other departments to accomplish overall, high level goals.
Attend Account Management meetings and or training sessions on a weekly or bi-weekly basis.
Participate in daily stand-up meetings that provide an opportunity for you to bring any problems or blockers quickly through management so they can be resolved in a timely manner to keep your tasks on track.
Team Assignment Assign team members to clients based on skills, expertise, and client portfolios.
Ensure a balanced mix of experience levels for each team member to facilitate knowledge and sharing.
Training & Onboarding Develop a comprehensive training program for Junior Account Managers.
Focus on industry knowledge, account management best practices, and company specific processes.
Mentor and guide junior team members in collaboration with Strategists.
Integrate Strategists Conduct client account audits and develop tailed client strategies.
Collaborate with the team to implement effective strategies.
Pod Collaboration Foster regular collaboration within pods through team meetings, brainstorming sessions, and strategy discussions.
Facilitate communication and document sharing to strengthen teamwork.
Check-ins & Accountability Conduct regular check-ins with teams to assess client progress, address issues, and identify new strategies.
Determine upsell opportunities and encourage proactive problem solving.
Client Communication & Feedback Emphasize proactive and transparent communication with clients.
Encourage clients to provide feedback on their experience, ensuring satisfaction and continuous improvement.
Ensure swift conflict resolution.
How We'll Measure Success: Retention Rate - Percentage of retained clients from month to month.
Blocker/ Conflict Resolution Time - Monitor and decrease the time taken to resolve client issues or blockers.
Client Communication - Assess the quality and frequency of client interactions for improved satisfactions.
Strategy Effectiveness - Evaluate the success of client strategies considering feedback and performance metrics.
Pod Follow Ups - Ensure Senior AMs conduct regular follow ups to assess client performance.
Team Member Development - Track the progress and development of junior team members.
Qualifications: BA in Marketing, Business Development, Management, or other related studies.
2+ years with client account management.
2+ years digital marketing or eCommerce experience.
1+ year experience with Amazon Seller and or Vendor Central.
Ability to build and maintain client relations.
Active listening and the ability to understand client needs.
Proactive, go-getter mindset who functions well within a team setting but can work independently.
Strong ability to think outside the box, willingness to test new ideas, and develop and implement growth strategies.
Strong time management skills and the ability to multitask.
Ability and desire to learn new skills.
What We Offer: Join our team from anywhere in the world
Permanent Work-from-Home Setup Competitive salary based on experience Opportunity to work with a dynamic and growing team in the e-commerce industry.
Professional development and growth opportunities A collaborative and supportive work environment that values creative problem-solving

  • Senior Amazon Account Manager

    hace 3 semanas

    Panamá, Panamá Amz Advisers A tiempo completo

    **About AMZ Advisers**: AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces. Their staff solves dynamic, quickly evolving problems with our Founders, in-house team, and network of partnered tech companies. **About the Role**: Were seeking a driven and...

  • Marketing Account Manager

    hace 1 semana

    Ciudad de Panamá, Panamá Sagan Recruitment A tiempo completo

    Job Title: Marketing Account ManagerLocation: Remote (EST Time zone)Salary Range: up to 2500 USDWork Schedule: Monday - Friday, 8:00 AM to 5:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.We...

  • Account Manager

    hace 3 semanas

    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne? Success at SoftwareOne is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. The employees at SoftwareOne are energetic, agile, and focused on delivering Customer Satisfaction and world-class results. Our leaders motivate and inspire their teams, providing a work...

  • Senior Analyst, Account Management

    hace 4 semanas

    Panamá, Provincia de Panamá, Panamá Mastercard A tiempo completo

    Our Purpose - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation,...

  • Account Manager

    hace 4 semanas

    Panamá, Panamá OLIVER Agency A tiempo completo

    Established in 2004, **OLIVER** is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...

  • Greek Speaking Vip Account Manager

    hace 3 semanas

    Ciudad de Panamá, Panamá Triskel Consulting A tiempo completo

    Our client, an international player within the online entertainment sector is building a new VIP team and looking for experienced VIP Account Managers for the different markets they operate in.As the VIP Account Manager, you will play a pivotal role in nurturing and managing high-value players within your market.Your primary responsibility will be to deliver...

  • Senior Property Manager

    hace 6 días

    Ciudad de Panamá, Panamá Sagan Recruitment A tiempo completo

    Job Title: Senior Property Manager Location: Remote (EST Time Zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.We...

  • Vip Account Manager

    hace 3 semanas

    Ciudad de Panamá, Panamá Triskel Consulting A tiempo completo

    Our client, an international player within the online entertainment sector is building a new VIP team and looking for experienced VIP Account Managers for the different markets they operate in.As the VIP Account Manager, you will play a pivotal role in nurturing and managing high-value players within your market.Your primary responsibility will be to deliver...

  • Manager, Account Management

    hace 2 semanas

    Panamá, Panamá Mastercard A tiempo completo

    Our Purpose - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation,...

  • Manager, Account Management

    hace 2 semanas

    Panamá, Panamá Mastercard A tiempo completo

    **Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

  • Key Account Manager Cooper Lighting Solutions

    hace 4 semanas

    Panamá, Panamá Signify A tiempo completo

    We’re looking for a **Key Account Manager** to join our** Sales** team in **Guatemala**. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry. As the world...

  • Account Manager Farmer

    hace 3 semanas

    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a...

  • Key Account Manager

    hace 4 semanas

    Panamá, Panamá Encuentra24 A tiempo completo

    (Ejecutivo de Ventas) Encuentra24, el Marketplace líder en Centroamérica, está buscando un Key Account Manager para el Departamento de Ventas. Buscamos un apasionado de las ventas, con experiência en ventas presenciales Formamos parte del grupo Frontier Digital Ventures (FDV) junto con 16 otros marketplaces ubicados en Latinoamérica, Asia y África. A...

  • Marketing Account Manager

    hace 21 horas

    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Marketing Account Manager Location: Remote (EST Time zone) Salary Range: up to 2500 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • Regional Account Manager

    hace 4 semanas

    Panamá, Panamá Trend Micro A tiempo completo

    Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks,...

  • Account Manager Microsoft Dynamics 365 Para

    hace 6 días

    Panamá, Panamá Modern Talent Hub Es A tiempo completo

    En **Modern Talent Hub** queremos convertirnos en la central que conecte el talento que requiere la industria **Tecnológica en América Latina**, y por eso necesitamos de profesionales como tú. **_ ¿_**Te gustaría ser un miembro clave en el crecimiento de una consultora líder y partner de Microsoft? **Estamos en búsqueda de** Account Managers...

  • Supply Chain Planning Manager

    hace 3 semanas

    Ciudad de Panamá, Panamá Sagan Recruitment A tiempo completo

    Job Title: Supply Chain Planning Manager Location:  Remote (PST Time Zone) Salary Range:  up to 4000 USD (based on experience) Work Schedule:  Monday - Friday, 9:00 AM to 5:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the...

  • Key Account Manager

    hace 4 semanas

    Panamá, Panamá MEC International Hires A tiempo completo

    **Position Summary** In the position of Key Account Manager you will be managing the strategic key accounts through the development of the business plan focused on increasing Monster Beverage's sales, ensuring the company's goals and objectives are achieved with the Company's main business partners. Work with a focus on key accounts and channels with...

  • Key Account Manager

    hace 3 semanas

    Panamá, Panamá Monster Energy A tiempo completo

    Job Details Description **Position Summary** In the position of Key Account Manager you will be managing the strategic key accounts through the development of the business plan focused on increasing Monster Beverage's sales, ensuring the company's goals and objectives are achieved with the Company's main business partners. Work with a focus on key...

  • Senior Property Manager

    hace 5 días

    Panamá, Panamá Sagan Recruitment A tiempo completo

    **Job Title**: Senior Property Manager Location: Remote (EST Time Zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...