Operations Manager

hace 4 días

Panamá, Panamá Sagan Recruitment A tiempo completo

**Job Title**: Operations Manager Location: Remote (PST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 7:00 AM to 4:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.
Discover a world of career possibilities with Sagan.
**Position Overview**: The Operations Manager will oversee the delivery of client projects and ensure high standards and timely completion.
This role requires someone with experience managing operational workflows, implementing AI-driven systems, optimizing processes, and leading teams to exceed performance expectations.
**Key Responsibilities**: Project Management: Oversee client projects, ensuring timely delivery while meeting quality standards.
**Process Optimization**: Identify and address operational bottlenecks across teams, implementing systems that improve efficiency.
**KPI Management**: Build and maintain reporting systems to track KPIs across multiple platforms, ensuring visibility into metrics like speed-to-lead, conversion rates, and project completion.
**Team Performance Oversight**: Monitor and track the daily outputs of team members across different departments, providing actionable feedback and coaching as needed.
**AI and Automation Systems**: Implement AI-driven tools to support business functions, including AI-driven call reviews, AI-generated reports, and lead follow-up systems.
**Client Communication**: Ensure clear, professional, and proactive communication with clients.

**Qualifications**: Experience: Proven experience in operations management or project management.
**Skills**: Strong proficiency in Excel/Google Sheets and experience with project management tools (specific platform experience not required).
**Technical Skills**: Understanding of AI prompting, automation tools like Zapier and Make, and data tracking/reporting systems.
**Attributes**: Ability to spot trends, take action, and drive processes forward with a bias for action.
**Communication**: Strong communication skills with the ability to work across teams and manage client expectations.
**Nice-to-Haves**: AI development experience.
Experience with CRM management (e.g., GoHighLevel).
Notion experience.

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