Senior Analyst, Services Project/program Management

hace 4 horas


Panama Dell Technologies A tiempo completo

Services Project/Program Management Senior AnalystIt takes something special to drive the development and implementation of new and exciting products and services. Thats a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly complex, high risk projects - from design to delivery.Join us as a Senior Analyst on our Professional Services team in [Location] to do the best work of your career and make a profound social impact.What youll achieveAs aServices Project/Program Management Senior Analyst,you will be responsible fordelivery of the standard project plan with mínimal direction and coordination of standard project plans for projects with lower complexity and risk.

You will work withexternal clients/customers from project initiation through delivery and ensure customer happiness to achieve Total Customer Experience (TCE).You will: Prepare, maintain and submit activity progress reports and time recording/management reports to customers, management and sales in accordance with published procedures Provide input for revenue forecast Make management aware of potential issues or customer escalations and provide updates on performance Optimally coordinate cross functional project teams Be the point of contact during the project for all aspects of the engagementTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role: Essential Requirements 2 to 5 years of related experience Strong technical aptitude and customer service skills Ability to stay ahead of industry trends and new technologies Organizational and prioritization skillsDesirable Requirements Bachelor's degreeHeres our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than, people, located in over locations around the world. Were proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.Whats most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life.

Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.



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