Director of Operations

hace 1 mes

Panama Hilton A tiempo completo

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

**What will I be doing?**
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
- Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
- Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
- Respond to audits that are completed by the company to ensure continual improvement is achieved
- Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
- Comply and exceed hotel and company Service Standards
- Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
- Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
- Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
- Hold regular briefings and communication meetings with the HOD team

**What are we looking for?**
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:

- A degree or diploma in Hotel Management or equivalent
- Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
- Experience in managing budgets, revenue proposals and forecasting results
- In-depth knowledge of the hotel / leisure / service sector
- Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
- Accountable and resilient
- Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Knowledge of the hotel property management systems
- Previous experience in the same or similar role

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Director of Operations

    hace 2 semanas

    Panama Hyatt Corporation A tiempo completo

    Director of Operations Hyatt Regency Hyatt Regency Panama City Panama - Panama CityGuest Service OperationsDirectorFull-timeReq ID: PAN000063LocalSummaryAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.As a member of the Executive Committee,...

  • Director of Operations

    hace 2 semanas

    Panama City Hyatt Corporation A tiempo completo

    Director of Operations Hyatt Regency Hyatt Regency Panama City Panama - Panama CityGuest Service OperationsDirectorFull-timeReq ID: PAN000063Local Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the...

  • Director of Operations

    hace 3 semanas

    Panama Hyatt Regency Panama City A tiempo completo

    Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the Executive Committee, the Director of Operations is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General...

  • Director of Sales Operations

    hace 2 meses

    Panama Execunet A tiempo completo

    **Remarks**: We are working with one of the leading providers of solar racking and tracking solutions for Commercial and Utility Scale projects. They have a diversified portfolio of products backed by a strong parent company and 20 GW of solar projects installed with their systems. As their team continues to grow, we have been asked to help identify a...

  • Director of Sales Operations

    hace 4 semanas

    Panama Execunet A tiempo completo

    **Remarks**: We are working with one of the leading providers of solar racking and tracking solutions for Commercial and Utility Scale projects. They have a diversified portfolio of products backed by a strong parent company and 20 GW of solar projects installed with their systems. As their team continues to grow, we have been asked to help identify a...

  • Director Retail Operations

    hace 1 mes

    Panama Adidas A tiempo completo

    Director Retail Operations Purpose & Overall Relevance for the Organization: To provide LAM Retail Organization in countries with the right operations guidelines according to Global Retail Center of Excellence and monitor execution to ensure consistency, identify best practices and gather feedback. Develop and implement business and consumer...

  • Director Retail Operations

    hace 4 semanas

    Panama City adidas A tiempo completo

    Director Retail Operations Purpose & Overall Relevance for the Organization: To provide LAM Retail Organization in countries with the right operations guidelines according to Global Retail Center of Excellence and monitor execution to ensure consistency, identify best practices and gather feedback. Develop and implement business and consumer focused...

  • Director Retail Operations

    hace 1 mes

    Panama City adidas A tiempo completo

    Director Retail Operations Purpose & Overall Relevance for the Organization: To provide LAM Retail Organization in countries with the right operations guidelines according to Global Retail Center of Excellence and monitor execution to ensure consistency, identify best practices and gather feedback. Develop and implement business and consumer focused...

  • Director Retail Operations

    hace 7 días

    Panama Adidas A tiempo completo

    Director Retail Operations Purpose & Overall Relevance for the Organization: - To provide LAM Retail Organization in countries with the right operations guidelines according to Global Retail Center of Excellence and monitor execution to ensure consistency, identify best practices and gather feedback. Develop and implement business and consumer focused...

  • Director of Golf

    hace 3 semanas

    Panama Troon A tiempo completo

    Description THE DIRECTOR OF GOLF OPPORTUNITY at SANTA MARIA GOLF CLUB Located in beautiful Santa Maria Resort, in Ciudad de Panama, Santa Maria Golf Club is hiring an exceptional Director of Golf. Santa Maria Golf Club is a private, company owned club, managed by Troon Prive with a lively, intimate, and golf enthusiast membership. This is an amazing...

  • Director Account Operations

    hace 4 semanas

    Panama Adidas A tiempo completo

    Director E2E Account Operations Purpose & Overall Relevance for the Organization: - E2E Account operation is the foundation for a successful Wholesale business and is enabling the Sales Organization achieving its strategic goals. The role will drive the execution of the strategic vision across LAM countries. The responsibility is to ensure the consistent...

  • Director Account Operations

    hace 4 semanas

    Panama Adidas A tiempo completo

    Director E2E Account Operations Purpose & Overall Relevance for the Organization: - E2E Account operation is the foundation for a successful Wholesale business and is enabling the Sales Organization achieving its strategic goals. The role will drive the execution of the strategic vision across LAM countries. The responsibility is to ensure the consistent...

  • Director of Finance

    hace 3 semanas

    Panama Hyatt Regency Panama City A tiempo completo

    Summary **Description - External** At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. With 382 rooms and suites spread across two towers, Hyatt Regency Panama City offers an unrivaled experience. Guests will enjoy a variety of restaurants, a...

  • Director of Finance

    hace 7 días

    Panama Hyatt Regency Panama City A tiempo completo

    Summary **Description - External** At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. With 382 rooms and suites spread across two towers, Hyatt Regency Panama City offers an unrivaled experience. Guests will enjoy a variety of restaurants, a...

  • Director of Finance

    hace 3 semanas

    Panama City Hyatt Corporation A tiempo completo

    Director of Finance Hyatt Regency Hyatt Regency Panama City Panama - Panama CityFinanceDirectorFull-timeReq ID: PAN000042Local Summary Description - External At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  With 382 rooms...

  • Director Account Operations

    hace 4 semanas

    Panama Adidas A tiempo completo

    Director E2E Account Operations Purpose & Overall Relevance for the Organization: E2E Account operation is the foundation for a successful Wholesale business and is enabling the Sales Organization achieving its strategic goals. The role will drive the execution of the strategic vision across LAM countries. The responsibility is to ensure the...

  • Director Account Operations

    hace 4 semanas

    Panama Adidas A tiempo completo

    Director E2E Account Operations Purpose & Overall Relevance for the Organization: E2E Account operation is the foundation for a successful Wholesale business and is enabling the Sales Organization achieving its strategic goals. The role will drive the execution of the strategic vision across LAM countries. The responsibility is to ensure the...

  • Director Account Operations

    hace 4 semanas

    Panama City adidas A tiempo completo

    Director E2E Account Operations Purpose & Overall Relevance for the Organization: E2E Account operation is the foundation for a successful Wholesale business and is enabling the Sales Organization achieving its strategic goals. The role will drive the execution of the strategic vision across LAM countries. The responsibility is to ensure the...

  • Director of Event

    hace 3 semanas

    Panama Marriott International, Inc A tiempo completo

    **Job Number** 24100438 **Job Category** Event Management **Location** Renaissance Panama City Hotel, Via Espana & Ricardo Arias Street, Panama, Panama, Panama VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Oversees the functions of Event Management, including the departments...

  • Head of Internal Operations

    hace 2 semanas

    Panama Tax Goddess A tiempo completo

    **Job Overview** Unlike a COO role, the HOD position maximizes efficiency within specific internal departments. You'll be a strategic leader, leveraging data to make informed decisions and drive successful project completion. This role is critical in driving the operational success of Tax Goddess, ensuring efficiency, quality, and cost-effective management...