Panama - Crew Coordinator
hace 4 meses
**You Belong Here Wherever in the World you find yourself.**
**We celebrate our wins as one team of many great people**
With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60 plus countries and in over 240 offices to help our partners _connect to a smoother, smarter ocean_.
**_ Global Perspective_** - we connect the world and see the bigger picture.
**_ The Power of People_**_ -_ we rely on the strength of local agent knowledge and relationships.
**_ Progress_**_ _- we adopt new thinking and push for positive change in our industry.
We know what matters. We never stand still. We always reach for more.
InchcapeShippingServices
**Duration/Schedule**: Flexible part-time during the school year and full-time during the summer months.
**Business Need / Purpose of Role**:
The **Crew Coordinator **is responsible for ensuring the seamless coordination of crew watch change processes for our maritime operations.
- Customer service: Attend Appointments, Client queries, Guidance for visas and migration formalities.
- Account expenses incurred for crew changes.
- Driver coordination: Coordinate and plan crew transport to embark, disembark and arrange repatriation of the crew.
- Migration formalities: Arrange all necessary migration formalities for the crew's smooth arrival to the country.
- Accommodation: Plan reservation for on and off signing crew
**Knowledge, Skills, and Abilities**:
- Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures.
- Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven.
- Attention to detail with a high level of accuracy.
- Excellent customer service and communication skills, including strong verbal and listening skills.
- Must possess an intermediate proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook.
- Ability to understand and execute complex oral and written instructions
- Excellent written and verbal communication skills
- Excellent telephone etiquette and customer service
- Interpersonal skills to include self-awareness and the ability to deal professionally with others and always make professional judgments
- Must be service-oriented and customer-centric to all internal and external customers
- Must be a team player
- Proven analytical and problem-solving skills
- Strong communication, organizational, analytical, time management, problem-solving, and planning skills
**Education, Qualifications, Certifications, and Licenses**
**Education/Experience**:
- High School diploma or GED equivalent required.
- Prior experience in marine agency field desired, but not required.
- Min experience on managing personnel.
**Why Inchcape Shipping Services?**
We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions - strengthens the organization, stimulates creativity, and promotes the exchange of ideas - helping you to build a rich and rewarding career.
What you’ll get:
We understand that different families have different needs, which is why we’re always evolving our benefits to accommodate our employees.
Along with health and financial benefits, our employees enjoy a variety of other perks, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor various events throughout the year. And we provide a culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, Inchcape has enabled our employees to find a balance that feels fulfilling and productive for each individual situation.
- Generous time off and paid holidays
- Employee Assistance Program (EAP)
- Performance and Recognition - You are rewarded for achieving success by merit increases and reaching milestones.
- Career growth and opportunities for promotions. We develop and hire from within
- Plus, much more
We have you covered for anything life could throw your way.
Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be suc
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