Commercial Banking Assistant
hace 2 semanas
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity.
At Ameris, youll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customers needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education.
Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate. The Commercial Banking Assistant provides administrative support for commercial banking activities to facilitate efficient operations and communication. The position provides customer service to customers and demonstrates the Ameris Vision, Purpose, Expectations and Values. Other duties as assigned.
Maintains records and obtains documentation in compliance with internal controls, operational procedures and risk management policies. Drafts letters and agreements. Maintains knowledge of banking products, programs, services and promotions. Facilitates loan approval processes; prepares documents for the Officer Loan Committee.
Provides prompt, professional customer service to customers and prospective customers utilizing proper etiquette in all communications. Researches and answers customer inquiries and fulfills service requests. Works to understand the root causes of complex customer service issues. Identifies and implements resolutions.
Provides assistance and training to team members. Decision-Making Authority: NSF Overdraft Limit: $5,000 Required Knowledge, Skills and Competencies: Computer and Microsoft Office proficiency. Thorough knowledge of banking policies, procedures, products and services. Able to effectively and persuasively express self, using language and grammar in a professional manner.
Able to plan, schedule and organize professional schedule to achieve goals within or ahead of established time frames. Able to provide a high level of interactive service to others, building relationships and addressing identified needs. Demonstrates commitment to quality customer service and ability to meet or exceed service goals. Able to analyze and record detailed information.
Able to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations considering overall risk and short-term and long-term impact. Industry and Work Experience: 3 or more years of experience as a Commercial Banking Assistant or equivalent position. Banking compliance or risk management experience preferred. Academic: High school diploma or GED required.
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