Training Manager

hace 4 semanas

Panamá, Panamá Marriott International, Inc A tiempo completo

**Additional Information**Gerente de Aprendizaje y Desarrollo
**Job Number**25005735
**Job Category**Human Resources
**Location**JW Marriott Panama, Calle Punta Colon, Punta Pacifica, Panama City, Punta Pacifica, Panama, 0833-00118
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.

**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.

**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you

  • Retail Training Manager, Latin America

    hace 3 semanas

    Panamá, Panamá Pandora A tiempo completo

    Do you want to be a part of the world's leading jewelry company while putting your experience in Training & Development into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting business area and work in an international organization of can-do spirited, passionate, and performance-driven people. Retail Training...

  • Wass Training Supervisor

    hace 3 semanas

    Panamá, Panamá AAR Corp. A tiempo completo

    **About Us: AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated...

  • Sr. Manager Sales Academy

    hace 4 semanas

    Panamá, Panamá Adidas A tiempo completo

    Senior Manager Sales Academy - LAM- Department: DTC - Direct Reporting Line: VP Retail & Franchise - Indirect/Second Reporting Line: - Subsidiary/Country: LAM - Location: Panama - GSMS Grade: M3 - Personnel managed: Yes - Budget managed: - Purpose & Overall Relevance for the Organization: - To adapt, co-create, plan and drive consistency in execution of...

  • Field Project Manager

    hace 4 días

    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Field Project Manager Location: Remote (CST Time zone) Salary Range: up to 2000 USD Work Schedule: Monday - Friday, 7:00 AM to 4:00 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • Patient Care Manager

    hace 4 semanas

    Panamá, Panamá Promedica Senior Care A tiempo completo

    Description**GREAT OPPORUNITY FOR NURSING MANAGEMENT IN SEVEN FIELDS HOSPICE OFFICE!!!**ProMedica Senior Care, formerly HCR ManorCare is one of the leading providers of Hospice, Home Care Skilled Nursing, Memory Care, Palliative Care, and Assisted & Independent Living.Heartland, ManorCare and Ardent Courts are now part of the ProMedica family of services....

  • Manager Digital Wholesale Solutions

    hace 4 semanas

    Panamá, Panamá Adidas A tiempo completo

    Manager of Sales Platform & Trade Terms - Department: - Direct Reporting Line: Indirect/Second Reporting Line: - Sales Development LAM - Senior Manager Digital Wholesale Solutions & SOPS, LAMSubsidiary/Country: M Sales, Panama - Location: Panama - GSMS Grade: MW - Number of Personnel Managed: O - Cost Center/Budget and/or Revenue Responsibility: N/A -...

  • Medical Manager Ni

    hace 4 semanas

    Panamá, Panamá Merck KGaA Darmstadt Germany A tiempo completo

    Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

  • Cluster Marketing Manager

    hace 4 semanas

    Panamá, Panamá Hilton A tiempo completo

    A Cluster Marketing Manager will will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities relating directly to the cluster. The role will be responsible for leading the cluster’s marketing team and ensuring the department performs an integral role in...

  • Project Manager

    hace 3 días

    Panamá, Provincia de Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Project Manager Location: Remote (EST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • Success Manager, Engineering

    hace 3 semanas

    Panamá, Panamá EF Education First A tiempo completo

    EF Tours helps students gain new perspectives and build skills for the future through experiential learning. As an accredited institution, we partner with educators across the world to create global education programs that blend classroom, digital, and experiential learning for students. - We are hiring a Success Manager to manage the technology capabilities...

  • Regional Sales Manager Northeast Usa

    hace 3 semanas

    Panamá, Panamá Lerner Management Consulting A tiempo completo

    **Bateman Manufacturing - GRYB**: **Position Details & Responsibilities**: **POSITION**:Regional Sales Manager Northeast USA - Territory: Northeast/Lake States, USA (PA, WV, VA, NY, VT, NH, MA, CT, ME, RI, NJ, DE, MD, DC) - Product Line: Bateman Manufacturing **OUR TEAM IS GROWING AGAIN! JOIN OUR SUCCESS!** GRYB International is a manufacturing group of...

  • Account Manager

    hace 3 semanas

    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne? Success at SoftwareOne is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. The employees at SoftwareOne are energetic, agile, and focused on delivering Customer Satisfaction and world-class results. Our leaders motivate and inspire their teams, providing a work...

  • Global Procurement Manager

    hace 3 semanas

    Panamá, Panamá Nestlé A tiempo completo

    **Position Snapshot**: - Nestrade Procurement Division, Panama City (Panama) - Permanent role, 100% - Travel rate: around 10% - A challenging strategic role with global scope and responsibilities. - Genuine opportunities for career development, training, and personal development. - Attractive and dynamic international working environment. - Modern “smart...

  • General Manager, Field Service and Workshops

    hace 3 semanas

    Panamá, Panamá Wärtsilä A tiempo completo

    General Manager, Field Service and Workshops Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is...

  • Revenue Manager

    hace 4 semanas

    Panamá, Provincia de Panamá, Panamá Selina A tiempo completo

    **Who we are** Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. **What the role is** The Revenue Manager works in...

  • Aviation Operations Security Manager

    hace 4 semanas

    Panamá, Panamá DHL A tiempo completo

    Airline Aviation Security Operations Manager is responsible for overseeing and managing all aspects of security operations, ensuring the security of staff, aircraft, and facilities. This position is also responsible for managing the airline’s security operations, including the development and implementation of security policies, procedures, and protocols....

  • Office Manager

    hace 3 semanas

    Panamá, Panamá Henley & Partners - The Firm Of Global Citizens A tiempo completo

    Joining Henley & Partners As the leading global citizenship and residency advisory firm for over two decades, Henley & Partners helps clients navigate the complex landscape of investment migration and citizenship planning. Why Choose Henley & Partners? **Global Impact**: Make a difference by helping individuals and families access new opportunities and...

  • Senior Amazon Account Manager

    hace 2 semanas

    Panamá, Panamá Amz Advisers A tiempo completo

    **About AMZ Advisers**: AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces. Their staff solves dynamic, quickly evolving problems with our Founders, in-house team, and network of partnered tech companies. **About the Role**: Were seeking a driven and...

  • Strategy & Operations Manager Cenca

    hace 3 semanas

    Panamá, Panamá Johnson And Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Strategy & Operations Manager Cenca

    hace 3 semanas

    Panamá, Panamá Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...