Workplace & Assest - Sr Domain Specialist

hace 3 semanas

Panama Philips A tiempo completo

**Job Title**: Workplace & Assest - Sr Domain Specialist

**475088 Workplace & Assest - Sr Domain Specialist**:
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

**In this role, you have the opportunity to make life better**

You will be responsible for daily management of the workspace environment and asset management, coordination with and between suppliers when needed, informing relevant stakeholders on progress.

**You are responsible for**
- Lead, plan, direct and control activities related to Service and Release Management, Service Integration, Support and Technical Operations.
- Accountable for day-to-day projects, operations and performance of IT solutions.
- Is part of the Global IT Services group and accountable to drive measurable results against stated SLA, XLA & IT Service requirements.
- Responsible for complete or in part the end-to-end Secure & Stable Operations and capability delivery.
- Drive clear accountability and performance to ensure cost targets are achieved, monitored, continuously improved and reported upon.
- Responsible to communicate and share performance metrics and results across Global IT Services as applicable.
- Vendor management ensuring the continuous delivery of our services.

**You are a part of**

xpert team, with demonstrated success in guiding the development and implementation of a global workplace service.

**To succeed in this role, you’ll need a customer-first attitude and the following**
- **
Bachelor’s degre**e **in Information Technology** and/or commensurate **experience** in d**elivering **server-based** computing services **to global customers.**
- ** Advanced English Level**
- Management of **Windows and **Mac performance** as well as **device lifecycle** a**nd device monitoring, **that includes hardware/software and peripherals especially **Lenovo, HP, Dell & **MaC brands.**
- Working knowledge of** management systems** such as **Microsoft** **Intune/SCCM** **and modern managed and co-managed devices.
- Working knowledge of **identity and access management** that includes **Azure AD, Active directory and Single Sign-On**.
- Working knowledge of software distribution and deployment to workplace devices.
- Exposure to security and compliance framework in relation to Workplace including **Microsoft Endpoint Manager.**
- Exposure to **IT Asset management** **that includes procurement and inventory planning.
- Basic knowledge on **LAN/WAN** environments in relation to workplace devices.
- Exposure to **on/boarding of employees** and in relation to **Merger **& Acquisition.**
- ** Agile, DevSecOps, SCRUM** knowledge

**How we work at Philips**
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

- We believe in the importance of impactful collaboration:_ There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
- We embrace flexibility:_ Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
- We want to be at our best:_ The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

**Why should you join Philips?**
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

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