Mid-level QA Agent

hace 6 días


Panama Virtualmind A tiempo completo

We are **Virtualmind**, an awesome team of engineers who are ready to ramp up any top-notch company's projects Our aim? To always be one step ahead.

We are looking for a talented **Mid Level QA Agent** to join our team working with the world's largest independent AI company, based in the US. They operate at the intersection of customer experience and AI - two of today's most innovative and dynamic industries. Their vision? To accelerate a transition from today's frustrating and uninspired customer service experiences into amazing conversational engagements, allowing customers to communicate in their own words and on their channel of choice, to accomplish tasks, all without having to go through an agent With their conversational AI engine, customers benefit from dramatically improved customer experience and increased customer engagement, while also saving significant and demonstrable operational expenses.
Are you up for the challenge? Join us

**Do you have what it takes?**
- 2+ years of relevant experience.
- English and Spanish speaker mandatory
- Team player with strong written and oral communication skills.
- Ability to successfully communicate with distributed development and test teams.
- Experience developing or testing software
- Experience with Python and shell scripting and comfortable working in a UNIX/Linux environment (nice to have).
- Understanding of Agile development methodologies (nice to have).

**With us, you will have the opportunity to**:

- Develop your career alongside an awesome team of LATAM's top engineers.
- Work in a place that combines innovation, development, and well-being, all at the same time
- Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work


  • Reservations Agent

    hace 8 meses


    Panama Hilton A tiempo completo

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    hace 9 meses


    Panama Hilton A tiempo completo

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Guest Service Agent

    hace 8 meses


    Panama Hilton A tiempo completo

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • QA Automation Lead

    hace 6 días


    Panama LAAgencia A tiempo completo

    **PANAMA CITY, PANAMA /** **SMARTMATIC /** **PAYROLL** **Primary Role and Responsibilities**: As a - **Quality Assurance Lead**, you will assist in the development and implementation of technology-based election solutions. - Lead and support the team to meet the planned activities and promote teamwork. - Provide technical team leadership, direction, and...

  • Guest Service Agent

    hace 2 días


    Panama Hilton A tiempo completo

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...


  • Panama BairesDev A tiempo completo

    BairesDev is proud to be one of the fastest-growing companies in Latin America and a welcoming, highly rated employer (Glassdoor Employee Score: 4.3). With more than 3500 employees in 27 countries and world-class clients from start-ups to Fortune 500 companies, we’re only as strong as the multicultural teams at the heart of our business. BairesDev runs on...

  • Agente Call Center

    hace 7 meses


    Panama Grand Incentives Panama Inc A tiempo completo

    mportant Multinational tourism company is recruiting men or women for their team. Call center booking sales people with 1 year certified experience minimum on call center sales, reservations, travel agencies or related jobs. People with fluent English, always be on time, great teamwork capabilities, excellent presence and high salary expectation (monthly...


  • Panama Accor HQ A tiempo completo

    **Description** **Job Title** LEGENDARY SERVICES AGENT **What is in it for you**: - Learning programs through our Academies and the opportunity to earn qualifications while you work - Employee benefit card offering discounted rates in Accor worldwide - Opportunity to develop your talent and grow within your property and across the world - Ability to make...

  • QA&qc Engineer

    hace 7 meses


    Panama ABB A tiempo completo

    **QA&QC Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

  • QA&qc Manager

    hace 7 meses


    Panama ABB A tiempo completo

    **QA&QC Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

  • Software QA Specialist

    hace 3 días


    Panama BairesDev A tiempo completo

    Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

  • Supervisor de Ventas

    hace 7 meses


    Panama GRUPO PCR A tiempo completo

    El Supervisor de Ventas Retail es un profesional responsable de liderar y gestionar el equipo de ventas retail(Agentes de renta) de todas las sucursales de Dollar Car Rental a nível nacional. Su objetivo principal es impulsar el crecimiento de ventas y asegurar un excelente servicio al cliente. Este rol implica una combinación de funciones de liderazgo,...

  • Middle Full-Stack

    hace 7 meses


    Panama Aida Projektai A tiempo completo

    We are seeking skilled and motivated Middle Full Stack JS Developers to join our client's agile teams as Full-Time Employees (FTEs) for a duration of approximately 6-12 months, starting in June. As a developer in this role, you will be responsible for contributing to the development of an IT monitoring platform that allows companies to monitor the health of...


  • Panama Liberty Latin America A tiempo completo

    Job Description What's The Role?Across all LLA, this role is responsible to manage and execute Performance and Automation Test Strategies for IT related deliveries, with focus on securing an increase of usage of automation and quality outcomes; This role works with outsourced vendors to continuously improve automation methodologies to further improve the...

  • Customer Service Agent

    hace 7 meses


    Panama Unifeeder A tiempo completo

    About the company Unifeeder Group is a global logistics company with over 150 vessels, transporting 5.5 million containers annually. Their efficient and sustainable transport solutions simplify supply chain management for their customers, allowing them to focus on their core business. They have recently established services in the Americas and aspire to...


  • Panama Apm Terminals A tiempo completo

    As Lead Logistics Customer Experience Agent, you are responsible of a number of assigned Supply Chain (SCM) accounts, taking the responsibility of the efficient shipment coordination as well as the correct execution of the Service Level agreed with clients.Areas of ResponsibilityProfessional and efficient coordination of the assigned SCM account (s).Ensure...


  • Panama Programa de las Naciones Unidas para el Desarrollo (PNUD) - Panamá A tiempo completo

    UNDP-PAN-00249 Consultoria para el Diseño y ejecución de una estrategia de “Rendición de Cuentas Final”, del Ministerio de Desarrollo Social (MIDES) El Programa de las Naciones Unidas para el Desarrollo (PNUD) está ejecutando actualmente un proyecto de Mejoramiento e Innovación Institucional del Sistema de Protección Social en Panamá que requiere...


  • Panama Connect International A tiempo completo

    * - WEEKENDS OFF SATURDAY AND SUNDAY - * - ** - * - THIS IS A 1 0 0% WORKING ON SITE POSITION - * - ** - *Applicants must reside in Panama City - * ** *Advanced level of English is a must - ** *No schedule restrictions - ** - Good stability background - ** - Call center experience is a must - ** *Collections and/or sales experience is a must - *We are...


  • Panama The International School Of Panama A tiempo completo

    **Position Summary**: First Line Support Tech Agent's responsibilities are to attend assigned tickets on campus or at the main Tech office through the helpdesk ticketing dispatch center. First Line Support Tech Agent assists end users who are experiencing issues with the daily use of their end-user devices like laptops, Macbooks, iPads, phones, or...


  • Panama Holliston LLC A tiempo completo

    Customer Service Agent - Remote in Lima, Peru We are a US holding - a leader in the têxtile industry offering fabrics, luxurious furnishings, and ground-breaking design. The company prides itself on its well-merchandised collections, supported by a global network of showrooms, outstanding customer service specialists and a state-of-the-art distribution...