Helpdesk Associate

We are currently seeking a Helpdesk Associate to join our team in Panama. NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Panama. **Location**: Panama. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced English - Looking to work in IT Environment - 6...

Helpdesk Associate At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the...

**Req ID**: 214202 We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA). - These individuals have a working knowledge of one technical skill. - They work on routine and nonroutine matters. - They handle routine questions and issues, referring complex or unexpected matters to higher level employees for...

**Req ID**: 277437 We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA). - Diagnoses and troubleshoots Level 1 problems encountered with personal computer hardware, software and peripherals. - Answers the help desk line and responds to users' requests regarding computer systems. - Acknowledges receipt of all...

Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals. - Answers the helpdesk line and responds to users requests regarding computer systems - Acknowledges receipt of all users request within defined service levels. - Initiates service orders (tickets) for all users requests, assisting user as...

Interest in working on Afternoon/Night shifts - Advanced English - Looking to work in IT Environment - 6 months of experience in Customer Service Activities - General L1 support for hardware and MS Office packages - Answer technical support calls providing and escalating to other support groups - Document troubleshooting steps and detailed description of the...

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Interest in working on Afternoon/Night shifts - Advanced English - Looking to work in IT Environment - 6 months of experience in Customer Service Activities - General L1 support for hardware and MS Office packages - Answer technical support calls providing and escalating to other support groups - Document troubleshooting steps and detailed description of the...

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