Helpdesk Associate

hace 3 semanas


Panama Hashmap A tiempo completo

Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.
- Answers the helpdesk line and responds to users requests regarding computer systems
- Acknowledges receipt of all users request within defined service levels.
- Initiates service orders (tickets) for all users requests, assisting user as necessary to provide appropriate information.
- Maintains user information and documentation
- Participates in ensuring that customer requests via the ticketing system are managed to closure.
- Delivers results in support of achieving the organization's Service Level Agreements
- Ability to develop business relationships and communicate effectively with the user community
- Basic Troubleshooting skills
- Basic understanding of the fundamental of network, server, and the desktop administration, installations, upgrades, techniques, tools, and equipment
- Applies basic understanding of customer service techniques as required to address problems with PC based tools and products.
- Ability to physically perform general office requirements
- Must be able to perform essential responsibilities with or without reasonable accommodations.


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    Panama Ntt Data A tiempo completo

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  • Helpdesk Associate

    hace 1 semana


    Panama NTT DATA Services A tiempo completo

    Req ID: 286532  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA). NTT DATA Services...

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    hace 4 semanas


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  • Helpdesk Associate

    hace 1 semana


    Panama NTT DATA A tiempo completo

    **Req ID**: 286532 We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA). - Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals. - Answers the helpdesk line and responds to users requests regarding computer systems - Acknowledges receipt of all...

  • Helpdesk Associate

    hace 3 semanas


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    hace 3 meses


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    NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

  • Helpdesk Associate

    hace 4 semanas


    Panama Ntt Data A tiempo completo

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    hace 3 semanas


    Panama Undp A tiempo completo

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    hace 2 semanas


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    hace 5 días


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