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Helpdesk Associate
hace 3 semanas
Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.
- Answers the helpdesk line and responds to users requests regarding computer systems
- Acknowledges receipt of all users request within defined service levels.
- Initiates service orders (tickets) for all users requests, assisting user as necessary to provide appropriate information.
- Maintains user information and documentation
- Participates in ensuring that customer requests via the ticketing system are managed to closure.
- Delivers results in support of achieving the organization's Service Level Agreements
- Ability to develop business relationships and communicate effectively with the user community
- Basic Troubleshooting skills
- Basic understanding of the fundamental of network, server, and the desktop administration, installations, upgrades, techniques, tools, and equipment
- Applies basic understanding of customer service techniques as required to address problems with PC based tools and products.
- Ability to physically perform general office requirements
- Must be able to perform essential responsibilities with or without reasonable accommodations.
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Helpdesk Associate
hace 1 semana
Panama Ntt Data A tiempo completo**Job Description Req ID**: 286532 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA).NTT DATA Services...
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Helpdesk Associate
hace 1 semana
Panama NTT DATA Services A tiempo completoReq ID: 286532 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA). NTT DATA Services...
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Helpdesk Associate
hace 4 semanas
Panama Nttdata A tiempo completoWe are currently seeking a Helpdesk Associate to join our team in Panama. NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Panama. **Location**: Panama. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced English - Looking to work in IT Environment - 6...
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Helpdesk Associate
hace 1 semana
Panama City NTT DATA A tiempo completoJob Description Req ID: 286532 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA).NTT DATA Services...
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Helpdesk Associate
hace 1 semana
Panama NTT DATA A tiempo completo**Req ID**: 286532 We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA). - Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals. - Answers the helpdesk line and responds to users requests regarding computer systems - Acknowledges receipt of all...
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Helpdesk Associate
hace 3 semanas
Panama NTT DATA A tiempo completo**Req ID**: 277437 We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA). - Diagnoses and troubleshoots Level 1 problems encountered with personal computer hardware, software and peripherals. - Answers the help desk line and responds to users' requests regarding computer systems. - Acknowledges receipt of all...
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Tech Support Specialist
hace 4 semanas
Panama Gravity Systems, Inc. A tiempo completo**About the Company** Gravity Systems, Inc., has roots in the IT industry since 1997. We provide outsourced helpdesk services to medium-to-large sized businesses that are cost effective without sacrificing the elite quality of service that many helpdesk-centric IT companies forfeit. **Knowledge, Skills & Abilities**: - Basic computer (Hardware &...
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Helpdesk Associate
hace 4 semanas
Panama Ntt Data Services A tiempo completoInterest in working on Afternoon/Night shifts - Advanced English - Looking to work in IT Environment - 6 months of experience in Customer Service Activities - General L1 support for hardware and MS Office packages - Answer technical support calls providing and escalating to other support groups - Document troubleshooting steps and detailed description of the...
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Helpdesk Associate
hace 3 meses
Panama Ntt Data Services A tiempo completoNTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
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Helpdesk Associate
hace 4 semanas
Panama Ntt Data A tiempo completoInterest in working on Afternoon/Night shifts - Advanced English - Looking to work in IT Environment - 6 months of experience in Customer Service Activities - General L1 support for hardware and MS Office packages - Answer technical support calls providing and escalating to other support groups - Document troubleshooting steps and detailed description of the...
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Human Resources Associate
hace 3 semanas
Panama Undp A tiempo completoBackground checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.) Refer a Friend Apply Now If you are experiencing difficulties with online job applications, please contact the eRecruit Helpdesk. Jobs Tenders Terms of Use...
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Admin Manager
hace 2 semanas
Panama Gravity Systems, Inc. A tiempo completo**About the Company** Gravity Systems, Inc., has roots in the IT industry since 1997. We provide outsourced helpdesk services to medium-to-large sized businesses that are cost effective without sacrificing the elite quality of service that many helpdesk-centric IT companies forfeit. As an **Admin Manager**, you will help manage the admin team that provides...
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Admin Manager
hace 5 días
Panama Gravity Systems, Inc. A tiempo completo**About the Company** Gravity Systems, Inc., has roots in the IT industry since 1997. We provide outsourced helpdesk services to medium-to-large sized businesses that are cost effective without sacrificing the elite quality of service that many helpdesk-centric IT companies forfeit. As an **Admin Manager**, you will help manage the admin team that provides...