Order Management Team Lead

hace 1 día


Panama Grainger Panama Services A tiempo completo

The Order Management team is responsible for all assigned duties including but not limited to; maintaining/updating current expected ship dates, receipts corrections/adjustments, manage requirements documents, analyzing purchase orders, and large order processing and follow-up for all assigned Vendors. They provide useful information to allow multiple cross functional teams impacted by Past Due Purchase Orders, Inbound Receipts, Requirements Documents, and Large Orders to deliver a better service promise. Main Duties & Responsabilities Analyze the daily workload and assign work based on available resources in coordination with the supervisor Identify, propose, and implement process improvements to reduce complexity and increase productivity Provide direction and escalation support on issues to front line team members Provide performance feedback to supervisor on team members Report out to the appropriate teams (Supplier Performance Management department, Inventory Planning, and branch network) any long-term systemic issues identified. Provide orientation and training of new employees Contact suppliers to determine cause of delays, update information by revising data in SAP for other users and keep record of all communications within the PO. Resolve inbound receiving issues entered by the Distribution Centers (DCs). Identify problem purchase orders (PO) lines that have gone beyond the requested ship date and determine appropriate action by working directly with the Supplier Performance Management department, Inventory Planning, and branch network. Identify discrepancies in advance to avoid shipment delays, or service disruption to reduce the impact of purchase orders not received. Review and approve purchase requisition which do not meet specified criteria to avoid possible delays. Identify and execute the appropriate process to resolve invoice discrepancies, and vendor disputes which results in timely payment to vendors. Analyze and correct purchase orders to have the right number of products in order to avoid shortages and overstocks. Serve as backup when the Supervisor is unavailable Perform other duties as assigned

**Requisitos**:


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