Client Consulting Manager
hace 7 días
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
Join Visa, A Network Working for Everyone.
**Job Description**:
Potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes, among others.
Specific responsibilities include,
- Lead consulting initiatives and contribute to closing engagement by identifying potential opportunities with clients
- Create business insights, including user experience and recommendation for consulting projects
- Project management of bespoke complex projects, working together with client facing and analytics
- Making the presentations for the projects, including storytelling and data analysis with insights and recommendations
- Ensure the timeline and execution of the consulting projects
- Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
- Partner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Produce insights and analyses to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment P&L
- Drive VCA public face and thought leadership with papers, conferences and seminars.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
This should be on ALL united states jobs.
**Qualifications**:
- 8 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Ideally in quantitative field (e.g. engineering, economics, computer science, business administration, finance ).
- Experience working in the payments industry
- Problem solving ability with strategic focus on influencing incremental growth. Understanding of card and payment P&L and critical factors driving profitability.
- Experience in managing and executing complex projects that requires coordination of other functional teams.
- Excellent communications skills, written and verbal and ability to communicate at all levels within large organizations.
- Ability to work independently.
- Knowledge and understanding of banking operations, including products & services, business systems and processes.
- Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
- Fluent English and Spanish (Portuguese is a Plus)
Additional Information
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
**Work Hours,** This position requires the incumbent to be available during core business hours
**Travel Requirements,** This position requires travel 5% -15% of the time.
**Mental/Physical Requirements,** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with crimin
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