Production Coordinator
hace 2 semanas
Location: Remote
Salary Range: up to $1,800 USD
Job Description:
We are seeking a highly organized Production Scheduler to manage customer repair schedules. This role requires strong attention to detail, effective communication skills, and an understanding of customer service best practices.
Responsibilities:
* Scheduling and Coordination: Manage and optimize repair schedules based on contract and repair plan requirements.
* Contract Review: Verify that all required signatures are obtained, and that contracts align with the repair scope and specifications.
* Customer Communication: Contact customers to confirm repair dates, set expectations, and answer any scheduling inquiries.
* Documentation: Utilize Google Sheets and related software to maintain scheduling records and track project progress.
Requirements:
* Language Skills: Fluent in English with excellent phone and written communication skills.
* Experience: Background in customer service, scheduling, or a related role is preferred.
* Technical Skills: Proficiency in Google Sheets; experience with Adobe and Service Titan CRM is a plus but not mandatory.
* Attributes: Strong organizational skills, attention to detail, and a client-focused approach.
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