Education Services Representative

hace 7 meses

Panamá, Panamá The Estée Lauder Companies A tiempo completo

**Grow your career with The Estée Lauder Companies**

The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.

Our Company's products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Infused throughout our organization is a passion for creativity and innovation; a desire to push the boundaries and invent the unexpected.

**Position Overview**

Responsible for the planning and administration of Education Seminars for all brands in assigned region.

**Responsibilities**:
Seminar Planning In-Person & Virtual
- Data analytics of staffing and historical seminars for mapping and planning.
- Maps locations and attendees for seminars based on geographical location. Analyze seminar maps to ensure aligning stores to best location to optimize schedule and cost.
- Plan & Coordinate seminar events using Seminar Registration system.
- Create lists of attendees for basic seminars / support with lists for Honors events.
- Maintain seminar schedules—communicating blackout dates; working with BL+ to obtain seminar dates; and coordinator with Meeting Planners to secure and input meeting location details.
- Ensure timely brand approvals.
- Submits retailer requests and tracks to completion.
- Support Retailer Approval process by preparing seminar lists in retailer preferred format.
- Manages collaboration process with Field to ensure preliminary seminar lists are updated and finalized on time.

Seminar Management In-Person & Virtual
- Ensure invitations and follow up reminders are sent by deadlines.
- Monitor RSVPs and take appropriate action to secure all RSVPs on time. Identify seminars at risk for attendance or budget.
- Assist and Collaborate with Field Executive Training Managers on the department wide Virtual Seminars serving as Producer.
- Coordinate a meeting with facilitator to prepare for department wide virtual training production support.
- Identify overnight and travel requests, secure approvals, create rooming lists and communicate all travel and accommodation details to hotel and attendees
- Send surveys to seminar attendees and facilitators on the Friday immediately after the training.
- Seminar Summary Elaboration for department wide virtual trainings (Producer sends facilitator attendance list, video recording, chat room questions).

**Qualifications**
**Qualifications**
- Detail oriented and exacting.
- Strong sense of urgency and responsiveness.
- Natural problem solver and makes good decisions.
- Strong written and oral communication skills.
- Strong Analytical and Decision-making Skills.
- Strong Organizational/Planning Skills.
- Microsoft Office Proficiency (Excel, Outlook, Teams).
- Strong Interpersonal Skills with Retailer, Field Executive Training Manager and Brand Heat of Education.
- Cost management and budgeting skills.
- Database management skills.
- Resourceful.
- Able to build positive and productive relationships inside and outside organization.
- Firsthand experience of US and Canada travel and meetings strongly preferred.

**Competencies**
- Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results.
- Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly mobilize to adapt to changing needs and demands.
- Strives for Excellence in Execution: Proactively seeks ways to improve personal and organizational effectiveness to meet current and future business needs. Learns equally from successes and failures.

**Additional Requirements**
- College Degree
- Minimum Years of Experience: 3 years
- Fully Bilingual in English and Spanish.
- Travel Time: 5%

**Additional Details**
- Work shift: Monday to Friday
- Contract-type: Full-Time Permanent.
- Location: Costa del Este, Panamá.

**Job**: Education / Training

**Primary Location**: Latin America-PA
- **Job Type**: Standard

**Schedule**: Full-time

**Shift**: 1st (Day) Shift

**Job Number**: 241846

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