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ELEVATE Sales Development Representative - Customer Demand Generation
Who we are
The Demand Generation team is at the forefront of ELEVATE’s vision for helping companies sell more. We deliver to our Fortune Top 1000 Customers an outsourced, outbound lead generation function that ensures they meet their objectives every time.
We value teamwork, creativity, innovation and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live by core timeless principles that cannot be trained and constantly deliver results.
What you will do
The ELEVATE Sales Development Representative is responsible for identifying correct decision-makers and securing highly qualified meetings over the telephone with C-Level Executives at the world’s largest and most prestigious companies.
This individual will provide a crucial link to connect with prospects & customers, build rapport, gather information, and identify opportunities that meet the minimum qualification criteria for our customer sales teams and ELEVATE.
This role requires a passion to continually demonstrate the ability to exceed expectations & deliver above average results for both ELEVATE and our customers, focusing on highly strategic key accounts in many diverse industries, targeting different decision-maker roles(c-level and below) to enable growth in new buying towers and divisions.
Key Responsibilities
- Secure highly qualified appointments with senior decision-makers for our customers & ELEVATE sales teams
- Identify & gather information on qualified prospects & navigate company structures to connect with decision-makers
- Effectively learn & communicate our customers' value propositions
- Conduct and lead intelligent conversations to gather information & develop trust with decision-makers and influencers
- Develop and maintain strong relationships with prospects & their assistants
- Provide consistent, concise, accurate internal and external communication & feedback
- Rapidly identify & communicate trends & opportunities from information gathered
- Demonstrate an understanding of the technology and business environment and staying educated
- Execute lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
- Work collaboratively in both a team environment and independently. Provide consistent, concise, accurate, and timely hourly/daily activity reports
- Adhere to correct time allocation to projects & ensure accuracy of timesheets
- Constantly deliver and achieve key performance requirements for each project
- Collaboratively work with the sales, marketing team, and leadership to develop lead generation strategies to generate lead opportunities with key customer accounts
- Assist in preparing concise, targeted proposals and contracts
- Leverage key account information to establish trust and relevance within large multi-divisional accounts
- Demonstrate an understanding of the technology and business environment and staying educated with key customer accounts
Who you are
You are a highly skilled & charming sales and marketing professional, that has experience in driving outbound telephone appointment setting programs in a highly professional B2B industry. You are part entrepreneur, part executer. You have led the charge in communicating stories around products or services that are exciting and enticing to customers in both verbal and written forms. Aside from being a master communicator, you are passionate about gaining knowledge in numerous business areas, then utilizing different approaches and technologies to achieve the business results. You interact with all levels of a company structure easily and can influence across the board by linking key information.
- Empathetic, supportive, encouraging, and nurturing disposition
- Strong interpersonal, relationship-building, and listening skills, with a natural, effective conversation style
- Hunger for knowledge & learning of new products, services & business
- A 'can-do', flexible and proactive approach to resolving problems and demands
- Excellent organizational skills, with extreme attention to detail, accuracy, and accountability
- Energy and passion for delivering results in a metric-driven environment
- Strong relationship-building skills and a commitment to customer service are required.
- Strong organization and time management skills are critical
- Strong logic & analytical approach to solving challenges
- Expertly link isolated customer information to leverage relationships and build trust
You will have held prior roles & have experience in:
- A fast-paced B2B environment targeting large corporations
- The ability to rapidly understand customer objectives and value propositions
- Providing data-driven metrics to ensure project success
- Understanding of different approaches between Account-Based Marketing, Inbound & Outbound programs
- Implementing strategies for gathering accurate accounts & contact data