Panama Safety and Risk Management Specialist

hace 1 mes


Panamá, Panamá, Panamá EF Education First A tiempo completo

We are seeking a talented and dedicated Safety and Incident Response Specialist to join our team in Panama. As part of the Tours Safety and Incident Response Team, you will be responsible for managing the communications, systems, and processes related to our 24/7 incident response setup.

About EF

EF is a global education company that has been helping millions of people see new places, experience new cultures, and learn new things about the world and about themselves since 1965. Our mission is to open the world through education, and we achieve this by providing culturally immersive education programs focused on language, travel, cultural exchange, and academics.

The Role

This role is based in Costa del Este, Panama, and offers a unique opportunity to work in a dynamic and multicultural environment. As a Safety and Incident Response Specialist, you will be responsible for:

  • Managing on-tour incidents ranging from operational issues (e.g. hotel or bus issues) to medical incidents to acts of terror
  • Developing and executing training for relevant parties about their respective safety and emergency response responsibilities
  • Collaborating with regional operations teams to implement controls which mitigate risk to operational components (e.g. hotels, activities, Tour Directors, etc.)

You will also have overall responsibility for Global Incident Response for incidents occurring during your local business hours. If you are a creative problem solver, enjoy working independently, and thrive on the unknown, this could be the perfect role for you.

Requirements

To be considered for this role, applicants must have a Panamanian passport or the legal right to live and work in Panama. The ideal candidate will have:

  • Complete fluency in English, confident and clear communication
  • Excellent communication and organizational skills
  • Creative problem-solving skills, ability to look beyond standard resolutions and create innovative solutions to challenging situations

A strong willingness and desire to take charge during emergencies is essential for this role. You will also need to be calm under pressure and have good judgment when recognizing when an issue should be escalated.

Benefits

We offer a competitive salary of $40,000 - $60,000 per year, depending on experience, as well as a range of benefits including health and life insurance, a hybrid model with up to two days working from home per week, and access to a fitness center and other staff perks.

Why Work with Us

At EF, we believe that our people are the heart of everything we do. We support each other, cheer each other on when we win, and learn together when we fail. If you are passionate about education, travel, and cultural exchange, and want to make a difference in people's lives, this could be the perfect opportunity for you.



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