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Head of Lead Management

hace 2 meses


Panamá, Panamá, Panamá Sagan A tiempo completo
About the Role

We are seeking a detail-oriented Lead Manager / Follow-Up Specialist to join our team at Sagan, an exclusive membership community for top executives and CEOs. As a Lead Manager, you will be responsible for managing lead follow-up and organization within our CRM system, ensuring all leads are placed in the correct follow-up stages and proactively reaching out to unengaged leads. Your strong communication skills and experience handling large volumes of leads will be invaluable in this role.

Key Responsibilities
  • Lead Management: Manage and organize leads in the CRM, ensuring accurate follow-up stages and effective lead nurturing.
  • Follow-Up Outreach: Proactively reach out to unengaged leads via phone calls, texts, and emails to keep the sales pipeline active.
  • CRM Updates: Perform data entry, file updates, and maintain accurate CRM information to ensure seamless lead management.
  • Collaboration: Work closely with the acquisition team to ensure leads are effectively nurtured and follow-up processes are optimized.
  • Follow-Up Process Management: Monitor and assist in handling the follow-up process to keep the lead pipeline moving.
Requirements
  • Experience in phone sales with minimal accent.
  • General knowledge of real estate; experience in real estate sales is a plus.
  • Strong organizational skills with attention to detail.
  • Proficient with Salesforce, Gmail, Google Sheets, and HelloSign.
  • Excellent communication skills with the ability to follow up on leads efficiently.
Nice-to-Haves
  • Prior experience in lead management or a similar role.
  • Familiarity with working EST hours, and candidates from Latin America are preferred.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.