Specialized Operations Coordinator

hace 6 días


Panamá, Panamá, Panamá EF Education First A tiempo completo
Specialized Operations Coordinator

EF Education First is seeking a highly organized and detail-oriented Specialized Operations Coordinator to join our team in Panama. As a key member of our Operations department, you will play a critical role in ensuring the smooth execution of our Specialized tours, both before and during the tour, as well as following up on customer experiences after they return home.

Key Responsibilities:
  • Assist with group bookings for business partners, museums, activities, and restaurants for our tours.
  • Collaborate with internal stakeholders and external suppliers to optimize and coordinate group logistics.
  • Ensure all supplier safety checks are processed and administered effectively.
  • Provide emergency telephone service for operational cases.
  • Provide on-tour support and assist with operational tasks required to produce a tour.
  • Handle late tour changes such as late additions and cancellations of travelers.
Requirements:
  • Solution-oriented, flexible, innovative, and driven.
  • Strong communication and interpersonal skills.
  • Adaptable and flexible in a dynamic work environment.
  • Calm under pressure and can handle competing priorities, high call/email volume with a sense of urgency.
  • Organizational skills and great attention to detail.
  • Fluent in English and Spanish.
Why You Will Love Working with Us:

At EF Education First, we encourage our team members to take full ownership of their work, regardless of their level or experience. We operate like a global startup, with a boundless entrepreneurial spirit that is built into our organization's DNA. Our team members enjoy a wide range of benefits, including discounts to local restaurants, cafes, hotels, and other hot spots in Panama, as well as a fully equipped fitness center and collaboration spaces around the office.



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