Customer Success Manager

hace 5 días


Panama ELEVATE EMEA A tiempo completo

ELEVATE Customer Success Manager

Who we are...

ELEVATE’s vision for helping companies drive revenue growth is at the forefront of our industry. We strive to deliver ultra-high value to our Fortune 1000 customers and customers who want to be disruptive via an outsourced sales and marketing lead generation function that ensures they meet their objectives every time. We are outcome driven.

What we do is hard to do, which is why love to do it.

Who you are...
- You are highly driven and self-starting.
- You have an awareness of commercial arrangements and are business savvy.
- You love to build deep trust-based relationships with customers.
- You can identify opportunities and create a win-win for customers and ELEVATE.
- You can deliver against a plan and can quickly identify and bring a plan back on course if the scope is creeping.
- You have a high degree of empathy, able to identify customer pain points quickly.
- You are always looking for ways to create value to both the customer and ELEVATE.

Key Responsibilities...
- Establish clear goals and milestones that you and the customer will be working towards.
- Help customers receive value quickly by managing product implementation and onboarding.
- Drive additional value by encouraging deeper feature adoption.
- Contribute to revenue generation through renewals, upsells and expansions.
- Synthesise customer feedback and work with internal teams to respond to customer needs.
- Create "raving fans" and advocates among your customer base.

What to do next...

Respond to this invite and let’s have a conversation


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