Market Development Analyst

hace 2 días

Panama ArcelorMittal A tiempo completo

As Market Development Analyst, your main role will be to actively participate in the local development of our business and the expansion of our portfolio of customers and products. Together with the country manager we expect that you dynamically contribute to the implementation of the sales plan/strategy defined.

**Duties & Responsibilities**:

- Align with the sales strategies for national sales.
- Analyze regional market trends and discover new opportunities for growth. Prepare reports and statistics that can help show our mills how is market behavior.
- Establish and build strong customer relationships over time that allow continuity of business and develop new opportunities.
- Monitor competitive activity in each account and ensure that appropriate response strategies are formulated and communicated.
- Ensure customer’s satisfaction and suggest new services/products/innovative sales techniques to increase customer satisfaction and to increase portfolio.
- Identify and monitor potential problems and suggest prompt solutions.
- Work with ArcelorMittal Global mills to generate business volumes.
- Close collaboration with the sales support and back-office teams in Brazil and Luxemburg.
- Follow-up of all the sales process, since order entry till the collection of payments.
- Close follow-up with logistic intermediaries to give on time answer to our customers and to offer the best possible after sale service.
- Visit customers on a weekly basis. 30 to 40% of the time will be on the market.

**Work experience requirements**:

- Minimum 5 years’ experience in Foreign Trade, with knowledge in Sales, Logistics, Orders follow up, Letter of Credit management.

**Applicant attributes**:

- Degree in sales, international trade, business administration, civil engineer or relevant field.
- Proven work experience as an account manager, market analyst or similar.
- Proven experience in international trade and LC management.
- Excellent communication skills with a problem-solving attitude.
- Good English, both written and spoken.
- Familiarity with CRM software (SAP) and proficient in Excel and PowerPoint.
- Strong organizational and account management skills.
- Knowledge of the construction and mining sector.
- Portfolio of customers and background in steel market will be valued.

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