Junior Billing Specialist

hace 2 semanas


Panamá, Panamá, Panamá Digicel Panamá A tiempo completo
Publicado el día Lunes 20 de Marzo de 2023- Validar la información de las activaciones y cambios realizados a los suscriptores y cuentas diarias

Validar los Reportes como:

  • Cuentas de Ebill sin Correo Electrónico. Cambios de Perfiles Híbridos. Reporte de Consumo de Servicios Roaming. Reporte de Portabilidad. Reporte de Limite de Crédito. Generar información de registros de tráfico, reclamados por los clientes. Validar y corregir cargos duplicados de transacciones que son generados por CAIN. Verificar por medio de reportes, servicios que ya están expirados en los suscriptores. Verificar que los cargos de los planes estén generados correctamente en los suscriptores. Validar diariamente el tiempo de los CDR ́s que están subiendo a Ecare. Validaciones de tráfico de llamadas. Generar el proceso de prefacturación. Validar e ingresar todos los cargos de CUG. Saldos de morosidad. Cargo del impuesto de portabilidad. Cargos de concesiones. Generación de facturas. Ejecutar los ciclos de facturación. Validar la información generada después del proceso. Generar los cargos de los impuestos. Generar la información para el proceso de Ebill. Generar Reportes de la información creada en la facturación, para las diferentes áreas. Creación de usuarios en Ecare. Creación y modificación de planes. Creación y modificación de servicios. Revisar y resolver tickets asignados. Responsable de un horario de Oncall al mes, para atender solicitudes en el momento.

Empresa:

  • Digicel Panamá
    Nombre de contacto:
  • Estefani Araujo
    Provincia:
  • Panamá
    Tipo de Trabajo:
  • Vacante
    Horario:
  • Tiempo Completo
    Tipo de Contrato:
  • Permanente
    Experiência: 2 años

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