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Remote Second Level Customer Support Specialist
hace 2 semanas
responsibility for providing best possible 2nd level support for technical inquiries, this includes technical processes questions, system failures, software bugs, or performance issues providing 2nd level support for technical inquiries coming from 1st level administrative tasks, such as; documentation of tests results, preparation of internal and external reports, and preparation of creating tickets for the infrastructure and development teams communication via various ticketing systems with customers and/or internal colleagues.
challenging tasks in analyzing the behavior of technical systems and steering internal effort to resolve issues that are occurring for customers a possibility to perform minor enhancements or configuration changes of existing customer's systems monitoring of the performance of our platforms and react to relevant incidents an experienced and diverse international team, which can support your activities and share the excitement of a successful support case-
IT Service Desk Specialist
hace 2 semanas
Panamá, Panamá, Panamá A360 Inc. Panama A tiempo completoTHIS JOB REQUIRES ADVANCE ENGLISH LEVEL SKILLS. WRITTEN AND CONVERSATIONAL ENGLISH IS A MUST IT Service Desk Specialist We are looking for a customer service-oriented Service desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front line support and you will solve basic technical...
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Quotation Support Specialist
hace 2 semanas
Panamá, Panamá, Panamá Signify A tiempo completoJob Title: Quotation Support Specialist (Mexico City, Mexico)Job Description: We are seeking a Quotation Support Specialist to join our Commercial Operations team. This position is available in Mexico City, Panama, or Colombia.Joining Signify means embracing creativity and adaptability. Our culture fosters continuous learning and values diversity and...
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Customer Support
hace 2 semanas
Panamá, Panamá, Panamá Community Phone A tiempo completoCommunity Phone:- remote first and always_At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before.Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex contracts. Our...
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Customer Parts Ordering Specialist-2
hace 2 semanas
Panamá, Panamá, Panamá Philips A tiempo completoJob TitleCustomer Parts Ordering Specialist-2Job DescriptionJob title: Parts Order Desk(Customer Parts Ordering Specialist)Your role:Assist internal and external customers by researching part numbers and processing orders Responds positively to situations requiring cooperation, courtesy and tact Takes a proactive role in personally owning the customer...
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Customer Experience Support
hace 2 semanas
Panamá, Panamá, Panamá Manpower Panamá A tiempo completoDesirable experience in the electronics industry, not essential, but the experience in data analysis and creationof new reports is between 1 and 3 years of experience.Availability to work face-to-face in the offices and temporary contract 3 months**Support in Customer tasks, Experience with monitoring, performance measurement of claims.Advanced level in...
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Remote Payments Support Engineer
hace 2 semanas
Panamá, Panamá, Panamá Paymentology A tiempo completoPaymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time...
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Customer Experience Support
hace 2 semanas
Panamá, Panamá, Panamá Manpowergroup CCA A tiempo completoDesirable experience in the electronics industry, not essential, but the experience in data analysis and creationof new reports is between 1 and 3 years of experience.Availability to work face-to-face in the offices and temporary contract 3 months**Support in Customer tasks, Experience with monitoring, performance measurement of claims.Advanced level in...
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Customer Parts Ordering Specialist-2
hace 2 semanas
Panamá, Panamá, Panamá Philips A tiempo completoJob Title: Customer Parts Ordering Specialist-2Job title:Parts Order Desk(Customer Parts Ordering Specialist)Your role: Assist internal and external customers by researching part numbers and processing orders Clearly communicates with internal and external customers Responds positively to situations requiring cooperation, courtesy and tact Takes a proactive...
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Remote Payments Support Engineer
hace 2 semanas
Panamá, Panamá, Panamá Paymentology A tiempo completoPaymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time...
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Air Logistics Customer Care Specialist
hace 2 semanas
Panamá, Panamá, Panamá Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.- Your Role :As Customer Service Specialist within the CCL, you will be responsible for ensuring operational excellence focus as well as serve to provide excellent customer...
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Customer Care Position
hace 2 semanas
Panamá, Panamá, Panamá Support Services Group A tiempo completoSeeks to delight customers, understand their needs, and demonstrate empathy via phone and in writing. Ability to thrive in an Omni-channel contact center environment. Typing 35-40WPM and advanced computer knowledge with the ability to quickly learn new software. A high degree of accuracy with all work and exceptional attention to detail.Ability to multi-task...
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Specialist Customer Service
hace 2 semanas
Panamá, Panamá, Panamá Adidas A tiempo completoPurpose & Overall Relevance for the Organization:To support the Wholesale business to achieve sales and market strategy objectives To ensure a reliable, adequate and competitive customer service level for all adidas and Reebok Key Accounts- Key Responsibilities:Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off...
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Commodity Support Specialist
hace 2 semanas
Panamá, Panamá, Panamá Nestlé A tiempo completoPosition Summary We are currently looking for a highly competent Commodity Support Specialist based in Panama.Reporting directly to the Team Lead for Commodities Support, you will be responsible for contract management lifecycle for the spend in scope on a global level, utilizing processes, financial tools, and policies in place. In this role you will be...
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Customer Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Community Phone A tiempo completoCommunity Phone:- remote first and always_At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before.Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex contracts. Our...
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Customer Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Pole Star Global A tiempo completoAbout Pole Star:As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients' business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant technological...
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Customer Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Pole Star Global A tiempo completoAbout Pole Star:As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients' business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant technological...
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Customer Support Agent
hace 2 semanas
Panamá, Panamá, Panamá Topmanage A tiempo completoNuestro Customer Support Agent debe:Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._ Tener conocimientos contables y/o administrativos. Estar orientado al servicio al cliente y a la solución de problemas. Tener facilidad para transmitir conocimientos a los clientes. Poder...
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Customer Service Representative
hace 2 semanas
Panamá, Panamá, Panamá Independent Recruiter A tiempo completoWe are looking for hundreds of customer service representatives."Evolving the BPO services and helping with our clients ́ needs to a whole new level.Compensation:USD - 5/hour. Holiday pay (up to 2x pay rate).Location:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador,...
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Tier 2 Tech Support
hace 2 semanas
Panamá, Panamá, Panamá Simera A tiempo completoThe Tier 2 Tech Support will work closely with the customer and other teams to provide a resolution in a timely manner.Key ResponsibilitiesRespond to customer inquiries escalated from the Tier 1 teamTroubleshoot and diagnose complex technical issues related to hardware, software, and networkingIdentify and resolve underlying issues that contribute to the...
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Billing Specialist
hace 2 semanas
Panamá, Panamá, Panamá Grainger Panama Services A tiempo completoThe Billing Specialist is responsible for providing effective customer service related to invoice copies, Proof of Deliveries, Web Billing. They are also responsible for responding to various requests from our customers related to paying their invoices or any other billing related matters. The Billing Specialist ensures we act promptly and accurately to...