Product Security Program Manager
hace 2 semanas
El equipo de Security & Resiliency gestiona el riesgo de seguridad en todas las áreas de negocio de Dell.
Actualmente estamos experimentando un increíble crecimiento para satisfacer las necesidades de seguridad de la empresa de tecnología más grande del mundo.
Como parte de este equipo trabajarás con personas ubicadas en más de 15 países. Tendrás una excelente oportunidad para influir en la cultura de seguridad de Dell y desarrollar aún más tu carrera.
Únete a nosotros como Product Security Program Manager dentro del equipo de Product Security en Panamá, para realizar el mayor trabajo de tu carrera, mientras creas un profundo impacto social.
Se trata de una posición orientada al Servicio de Atención al Cliente con el objetivo de impulsar la mejora continua en todos los aspectos de la gestión de consultas sobre la seguridad de los productos y la comunicación de información sobre la seguridad de dichos productos a los clientes
Lo que harás:
- Gestionar los casos de seguridad de los productos reportados por el cliente para su resolución, trabajando con las partes interesadas multifuncionales y las unidades de negocio de los productos.
- Construir y gestionar las relaciones con las partes interesadas y defensores de las necesidades de los clientes, mientras se impulsa la mejora continua y la entrega de proyectos.
- Respaldar la implementación de métodos, procesos, herramientas e iniciativas de las principales prácticas de mejora continua diseñadas para escalar y aumentar la eficiencia de los procesos de respuesta de seguridad del cliente de Dell.
Cada persona del equipo de Dell Technologies aporta algo único.
Esto es lo que buscamos para esta posición:
Requisitos esenciales:
- Nível avanzado de inglés
- Experiência en operaciones de atención al cliente, operaciones de seguridad, seguridad de productos, respuesta a incidentes de seguridad de productos (PSIRT) o sistemas de información
- Conocimientos demostrados de operaciones de atención al cliente y procesos, herramientas y métricas del ciclo de vida del servicio
- Graduación en Informática, Ciberseguridad o experiência profesional equivalente.
- SANS GIAC, PMP son certificaciones diferenciales
Creemos que cada persona tiene el poder de generar un impacto. Es por eso que ponemos a las personas de nuestro equipo en el centro de todo lo que hacemos.
Si estás buscando una oportunidad para desarrollar tu carrera en un ambiente de trabajo diverso e incluso, con la tecnología más avanzada de la industria, te estamos buscando.
Dell Technologies es una familia única de empresas que ayuda a las personas y organizaciones a transformar la forma en que trabajan, viven y juegan.
Aplicar hasta 30 Abril 2023
Declaración actualizada de EEO:
Dell Technologies se compromete a respetar el principio de igualdad de oportunidades de empleopara todas las personasdel equipo y a proporcionarlas un entorno de trabajo libre de discriminación y acoso.
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