Remote Outbound Sales Specialist

hace 2 semanas


Panamá, Panamá, Panamá Tomedes Ltd A tiempo completo
Job description

  • Perform quality checks on documents or videos prior to delivery to clients
  • Close deals with global customers (mainly from the US) by scheduled meetings and strategic calls conducted upon receipt of the inquiry to discover customer pains
  • Increase customer retention by resolving customer complaints thru critical analyzation of the cause of the issue and later on come up with the best resolution on a timely and efficient manner
  • Establish strong positive customer relation to build repeat business and promoters contributing quality referrals
  • Make atleast 50 phone calls (mix of retention, courting and complaint) a day with both active and dormant accounts
  • Work independently at home (rotational shift, 56days/week)

Qualifications

  • Excellent verbal and written English communication skills with neutral accent
  • Minimum 2 years of outbound Sales experience
  • Customerservice focused (preferably with at least 5yrs BPO experience)
  • Highlydeveloped computer skills (MS Office, Gmail, CRM)
  • Strong analytical and problemsolving skills
  • Ability to work under stress and pressure
  • Reliable, organized, highly motivated and confident

Application Question(s):

  • How much is your hourly rate?

Experience:

  • Call Center/

BPO:
5 years (required)

  • B2B: 2 years (required)
Outbound Sales: 2 years (required)

Language:

  • English (required)

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